I arrived to an extremely run down facility. Only one front door worked. I was the told that the type of room i reserved was not available. When i got to the room I was in shock. There was no carpet at all, and no curtain, only a roller shade. There was absolutely nothing that was welcoming about the room( no art on the walls, no lamps other than the ceiling lights. No alarm clock) i tried to turn on the TV to find that it would not turn on, as the batteries were held into the remote with Duct Tape. I tried to plug in my phone to find that there seemed to be only 2 outlets in the room, and one had no faceplate on it, and only one plug in it worked. I have to say that the woman at the front desk went out of her way to help and make me feel welcome, but the condition of this property was AWFUL. To top it off, i was promised a continental breakfast, and was told upon arrival that there wasnt even coffee. UNBELIEVABLE to charge 138 for this. I have photos and a video.and will be calling the CT department of health if i do not hear back.
