Ratings based on 49 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Disappointed 3 days stay in doubletree By Hilton
Posted 16 Feb 2024 on HotelsThe ventilation system is not working well at all . Stay for 3 nights and woke up 3 nights because of sweat . Aircon was not working . Given the benefit of doubt that it was winter thus the aircon system cannot be turned on however we still feel the heat with the window opened as suggested by the front desk . If guest cannot feel the comfort of staying in the hotel for whatever reasonable reason , the hotel fail its primary purposes .
*. Setting of ventilation panel on wall was confirmed to be correct .
by A verified traveler
Posted 16 Apr 2023
Can’t believe that air condition was not turned in during our stay.
by A verified traveler
Best hotel in Putian, great front desks staff
Posted 18 Jan 2020 on HotelsI travel to Putian at least once each year for business, and I would always choose this hotel. During my first visit to Putian, I stayed at this hotel for 12 days, and the staff made it feel like home away from home in Putian. There are no other hotels in Putian which compare to the level of service received here, the service is excellent! If you are traveling for business, then this really is the best option. Front desk staff are very friendly and do everything they can to make your stay as comfortable and relaxing as possible, the FD management are superb! concierge service is very good and always on hand. Fitness center and pool is the best in Putian. Most of the staff speak English and are knowledgeable. I recommend trying The buffet dinner , as it has has a very good selection of fresh local seafood. Overall I think I have stayed at this hotel more than 25 days to date.
Comment from Hotel Management
26 Feb 2020 by krisa, Hotel Management
Dear Guest,
I would like to thank you for choosing DoubleTree by Hilton Putian as your accommodation choice during your recent stay in Putian, Fujian, and for taking the time to write comments for us.
Your kind words have been passed on to our teammates. This will certainly motivate them to keep up the good work.
We all look forward to welcoming you again on your next visit to Putian.
by A verified traveler
Posted 1 Jan 2020 on Hotels
Comment from Hotel Management
24 Jul 2020 by mm, Hotel Management
感谢您选择莆田三迪希尔顿逸林酒店！很高兴您对我们酒店的服务感到满意，我们希望能有机会以一如既往的态度继续为您服务！
by A verified traveler
Posted 1 Jan 2020 on Hotels
Comment from Hotel Management
24 Jul 2020 by mm, Hotel Management
感谢您选择莆田三迪希尔顿逸林酒店，十分高兴您体验到了纯正的希尔顿待客之道，希望不久之后能够再次见到您。宾客的满意度对我们十分重要，我们也努力确保所有客人都享受到满意的住宿体验。期待您的再次光临！
by A verified traveler
Pleasant stay
Posted 6 Dec 2019 on HotelsOverall a pleasant business trip stay in Putian. Hotel staff is helpful and good service.
Comment from Hotel Management
26 Feb 2020 by krisa, Hotel Management
Dear Guest,
I would like to thank you for choosing DoubleTree by Hilton Putian as your accommodation choice during your recent stay in Putian, Fujian, and for taking the time to write comments for us.
Your kind words have been passed on to our teammates. This will certainly motivate them to keep up the good work.
We all look forward to welcoming you again on your next visit to Putian.
by A verified traveler
Posted 24 Nov 2019 on Hotels
Comment from Hotel Management
24 Jul 2020 by mm, Hotel Management
感谢您选择莆田三迪希尔顿逸林酒店，很高兴您对我们酒店感到满意，杰出的宾客体验是我们品牌的基石，您的反馈将帮助我们不断进步。再次感谢您提供意见。希望不久能再次见到您，祝您旅途愉快
by A verified traveler
Posted 17 Sep 2019
Comment from Hotel Management
24 Jul 2020 by mm, Hotel Management
尊敬的客人，感谢您选择入住莆田三迪希尔顿逸林酒店并花时间进行评论。在莆田三迪希尔顿逸林酒店，我们一直努力确保每一位宾客都拥有杰出的体验，让您满意对我们来说十分重要。再次感谢您的反馈。我们期待不久后您能够再次光临，谢谢！
by A verified traveler
No AC
Posted 14 May 2019 on HotelsApparently it’s still winter in China but it’s nearly 30 degrees Celsius . There is not AC in the room, they’ve switch off the hotel AC and refuse to turn it on.
Comment from Hotel Management
26 Feb 2020 by krisa, Hotel Management
Dear Guest, Thank you for staying at the DoubleTree by Hilton Putian on your recent visit to Putian and taking time to post feedback. We have noted the room temperature did not meet your satisfaction during your stay. We would like to apologize for the inconvenience caused. We would like to assure you that we have discussed your feedback with the department heads concerned, to take the corrective measures for overall improvement. We appreciate your patronage and look forward to welcoming you back at your next stay in Putian. Yours sincerely,
by Pei Li
Great stay and service
Posted 2 Dec 2017 on HotelsSpacious room, good amenities, nice gym, but bed is soft and room temperature capped at 22 degrees which is too warm on hot days
Comment from Hotel Management
26 Feb 2020 by krisa, Hotel Management
Dear Guest, Thank you for staying at the DoubleTree by Hilton Putian on your recent visit to Putian and taking time to post feedback. We have noted the room temperature did not meet your satisfaction during your stay. We would like to apologize for the inconvenience caused. We would like to assure you that we have discussed your feedback with the department heads concerned, to take the corrective measures for overall improvement. We appreciate your patronage and look forward to welcoming you back at your next stay in Putian. Yours sincerely,
