Ratings based on 731 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Was horrible and no properly clean.
The place great for summer vacation and early winter getaway to the lakes.
by A verified traveler
Posted 11 Nov 2024
Pool area is crazy busy but we still had a great time. Conveniently located but isn’t everything on the island?
by A verified traveler
Posted 28 Oct 2024
Property resort fee was not the same as the original bill. I paid $40 more than I thought I would be paying
by A verified traveler
Posted 7 Oct 2024
There was musty smell all the time in the room. The towels were old my husband killed about 3 or more spiders, there are holes in the bottom of the door both right side and the left side. There were spiderwebs all over the room.
Comment from Hotel Management
16 Oct 2024 by Manager, Hotel Management
Catherine, Thank you for taking the time to review our property and bring these concerns to our attention. We will be discussing these issues with both our maintenance and housekeeping teams.
by A verified traveler
Posted 6 Oct 2024
We had a great time. The staff members were very kind and helpful. Walking distance to downtown!
Comment from Hotel Management
16 Oct 2024 by Manager, Hotel Management
Cassandra, Thank you for the positive feedback!
by A verified traveler
Posted 29 Sep 2024
Comment from Hotel Management
16 Oct 2024 by Manager, Hotel Management
Thank you!
by A verified traveler
Posted 26 Sep 2024
Our place was very dirty
Comment from Hotel Management
16 Oct 2024 by Manager, Hotel Management
Thank you!
by A verified traveler from Delaware
Posted 22 Sep 2024
Been here a few times. Everything was as I expected.
Comment from Hotel Management
23 Sep 2024 by Manager, Hotel Management
Thank you for taking the the time to provide some positive feedback for us.
by A verified traveler
Posted 21 Sep 2024
Comment from Hotel Management
23 Sep 2024 by Manager, Hotel Management
Thank you
by A verified traveler
Posted 20 Sep 2024
We had a blast! We had a cart, but we could have walked to most destinations. This was our 2nd year here, next year will be the 3rd.
Comment from Hotel Management
23 Sep 2024 by Manager, Hotel Management
Marcy, We are excited to hear you had and amazing time. We can't wait to see you next season.
