Ratings based on 1,026 Verified Reviews
4.9 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
5/5 star
by A verified traveler
Posted 20 Nov 2024
Would recommend to all friends
by A verified traveler
Posted 20 Nov 2024
Far better than I expected, food was excellent with many different options, service very good too. I liked the fact you could choose between areas with a buzzy atmosphere or more quiet and relaxed and this applied to both the pool, beach and bars
by A verified traveler
Posted 19 Nov 2024
by A verified traveler
Posted 19 Nov 2024
by A verified traveler
Posted 19 Nov 2024
It's all in the details.
Food
Structure
Staff..
Spa!
Comment from Hotel Management
19 Nov 2024 by Atelier Playa Mujeres , Hotel Management
Dear Mr.Johnny,Thank you for choosing ATELIER Playa Mujeres to host your vacation, and for taking the time to provide us with feedback on your stay.We are thrilled to know that you appreciated the attention to detail across all aspects of your stay, from our culinary offerings to our Nuup Spa and the unique handcrafted hospitality of our team. We believe these elements come together to create a truly exceptional experience for our guests, and we are so glad to hear that it positively impacted your vacation.We would be honored to welcome you back for another stay in the future.Warmest regards.
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Atelier Playa Mujeres , Hotel Management
Dear Ms. Dorothy, Thank you for choosing ATELIER Playa Mujeres to host your vacation and for providing feedback on your stay. We are delighted you had a pleasant experience. We look forward to welcoming you back and continuing to surpass your expectations. Kind regards.
by A verified traveler
Posted 18 Nov 2024
Unforgettable Honeymoon at Atelier Playa Mujeres
We recently celebrated our honeymoon at Atelier Playa Mujeres, and it was truly an unforgettable experience! From the moment we arrived, we were blown away by the stunning property—modern, elegant, and designed with romance in mind. Every detail seemed tailored to creating a perfect getaway.
The highlight of our stay was the incredible service. Our butlers, Aline and Victor, went above and beyond to ensure our every need was met. Whether it was arranging special surprises, making dinner reservations, or simply checking in to see how we were doing, their attention to detail and genuine care made us feel like royalty.
The resort itself is a paradise—luxurious rooms, swim out pool, and countless amenities. Their spa was amazing it made it easy to relax and unwind. The restaurants offered a wide variety of delicious options, and every meal felt like a special occasion.
If you’re looking for a romantic, luxurious escape, we highly recommend Atelier Playa Mujeres. It was the perfect setting for our honeymoon, and we can’t wait to return for future celebrations!
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Atelier Playa Mujeres , Hotel Management
Dear Mr. Peidong, Thank you for choosing ATELIER Playa Mujeres to host your vacation and for taking the time to rate your stay. We kindly invite you to share more details about your experience. Your feedback will help us improve and ensure we continue to meet the high standards of luxury and comfort. We hope to have the opportunity to assist you and enhance your perception of our services. We remain at your service.
by A verified traveler
Posted 17 Nov 2024
The staff is wonderful and the amenities are world class.
Comment from Hotel Management
19 Nov 2024 by Atelier Playa Mujeres , Hotel Management
Dear Ms. Ilene,Thank you for choosing ATELIER Playa Mujeres to host your vacation, and for taking the time to provide us with feedback on your stay.We are thrilled to hear that you enjoyed the world-class amenities and the handcrafted hospitality provided by our dedicated team. At ATELIER Playa Mujeres, we take great pride in ensuring each guest feels valued, and we are delighted that we could contribute to your memorable experience.We look forward to the opportunity of welcoming you back and continuing to exceed your expectations.Kind regards.
