Ratings based on 568 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.9 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Sep 2024
Comfy, kind staff, nice view, good room service.
by A verified traveler
Posted 20 Aug 2024
by A verified traveler
Posted 1 Jul 2024
Nice, clean, will come back
Comment from Hotel Management
2 Jul 2024 by Karina Rodríguez, Ejecutiva de Reservas., Hotel Management
Muchas gracias por su evaluación. Nos alegramos que su estadía haya cumplido sus expectativas. Lo esperamos pronto por el hotel. Saludos cordiales.
by A verified traveler
Posted 25 Jun 2024 on Hotels
Comment from Hotel Management
27 Jun 2024 by Karina Rodríguez, Ejecutiva de Reservas., Hotel Management
Estimado Juan, muchas gracias por tomarse el tiempo para evaluarnos. Saludos cordiales.
by A verified traveler
Posted 1 Jun 2024
Ok
Comment from Hotel Management
3 Jun 2024 by Karina Rodríguez, Ejecutiva de Reservas., Hotel Management
Muchas gracias Raúl por su puntuación. Saludos cordiales.
by A verified traveler
Posted 29 May 2024
Comment from Hotel Management
18 Jun 2024 by Karina Rodríguez, Ejecutiva de Reservas., Hotel Management
Estimado Daniel, Gracias por elegirnos y por evaluarnos con la máxima puntuación. Nos alegra mucho que hayan disfrutado de su estadía y esperamos recibirlos pronto nuevamente. Cordiales saludos.
by A verified traveler
Posted 2 May 2024
Comment from Hotel Management
27 May 2024 by Karina Rodríguez, Ejecutiva de Reservas., Hotel Management
Muchas gracias por su evaluación Ricardo.
by A verified traveler
Posted 13 Apr 2024
The hotel, the location and the proximity to the beach were excellent. But the one thing that stood out was Mitchel, the concierge, he was super helpful, very proactive and always checking with us to ensure all was going ok. We got some really great suggestions on tours, restaurants, shopping. One in our group was a vegan and Mitchel suggest this vegan place called Oli, we all loved it!. Mitchel, you were fantastic!
Comment from Hotel Management
13 Apr 2024 by Sabrina Storni, Asistente Ejecutiva, Hotel Management
Dear Ricardo, It is our greatest pleasure to read your words. Thank you for sharing your detailed review of The Grand Hotel Punta del Este. We really appreciate all the comments you've made for Mitchel. He is an excellent person and always in every detail of the guests! Your feedback will surely help others in making an informed decision about staying at this hotel. We strive to provide a welcoming atmosphere for our guests. We hope to welcome you back soon! Thank you for choosing The Grand Hotel Punta del Este. Best regards, Sabrina Storni, Executive Assistant.
by A verified traveler
Posted 11 Mar 2024
Helpful, friendly staff
Comment from Hotel Management
12 Mar 2024 by Sabrina Storni, Asistente Ejecutiva, Hotel Management
Dear Anthony, Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! Looking forward to welcoming you back soon. Best regards, Sabrina Storni, Executive Assistant.
by A verified traveler
Amazing stay
Posted 2 Mar 2024 on HotelsSuch a great hotel!
The hotel has a great location. In Punta, you need a car anyhow, but this hotel is kind of central distance to all.
Lovely room. Spacious with a great window, our room with a view of the ocean. Comfortable king size bed.
Beach service.
Great breakfast.
Lovely indoor swimming pool and gym club.
We borrowed mountain bikes and rode 21k one of the mornings.
Overall a complete 5 star hotel.
Would definitely return to this hotel if I come back to Punta!
Comment from Hotel Management
2 Mar 2024 by Sabrina Storni, Asistente Ejecutiva, Hotel Management
Dear Renata, Thank you for sharing your opinion! We're glad you had a memorable experience at The Grand Hotel Punta del Este. It is also outstanding that you have mentioned the excellent design of the Hotel. We thank you for commenting on the good location and the outstanding service, as these are aspects to consider when choosing a place to stay. I hope you enjoyed your stay! Thank you so much for choosing us. Until next time! Best regards, Sabrina Storni, Executive Assistant.
