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Serena Hotel - Exclusivo Adultos

4.5 star property
Relax with a book from the library or get pampered at an onsite spa surrounded by serene ocean views.

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Photo gallery for Serena Hotel - Exclusivo Adultos

Egyptian cotton sheets, premium bedding, minibar, in-room safe
View from room
View from property
Exterior
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Room service
  • Spa
  • Parking included

Room options

View all photos for Premium Suite, Sea View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Suite, Sea View

Highlights

Private indoor hot tub
Air conditioning
LCD TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout drapes/curtains
Egyptian cotton linens
  • 52 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, Sea View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Suite, Sea View

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout drapes/curtains
Egyptian cotton linens
Hair dryer
  • 52 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Egyptian cotton linens
Premium bedding
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Presidential Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Egyptian cotton linens
Premium bedding
Hair dryer
Private bathroom
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, Sea View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Suite, Sea View

Highlights

Deck/patio
Air conditioning
LCD TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout drapes/curtains
Egyptian cotton linens
  • 52 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View

View from room

Suite, Ocean View

Highlights

Separate sitting area
Air conditioning
LCD TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout drapes/curtains
Egyptian cotton linens
  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Partial Ocean View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Room, Partial Ocean View

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Egyptian cotton linens
Premium bedding
Private bathroom
Hair dryer
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Rambla Williman Parada 24, Punta del Este, Maldonado, 20100

What's nearby

  • Mansa Beach - 7 min walk
  • Supermarket - 5 min drive
  • Enjoy Punta del Este Casino & Resort - 6 min drive
  • Puerto de Punta del Este - 8 min drive
  • Brava Beach - 12 min drive

Getting around

  • Punta Del Este (PDP-Capitan Corbeta CA Curbelo Intl.) - 16 min drive

Restaurants

  • ‪Classic - ‬2 min drive
  • ‪Cantina del Vigia - ‬2 min drive
  • ‪La Pasiva Roosevelt - ‬2 min drive
  • ‪Sí Querida - ‬3 min drive
  • ‪Il Capo de la Pizza - ‬3 min drive

About this property

Serena Hotel - Exclusivo Adultos

Luxury hotel near Puerto de Punta del Este
Located close to Brava Beach and Museo del Mar, Serena Hotel - Exclusivo Adultos provides free cooked-to-order breakfast, shopping on site, and a library. This hotel is a great place to bask in the sun with a beachfront location, free beach cabanas, and sun loungers. Indulge in a facial, a body treatment, and a massage at the onsite spa. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with dry cleaning/laundry services and a fireplace in the lobby.
Other perks at this hotel include:
  • An indoor pool and an outdoor pool, with free cabanas and sun loungers
  • Free self parking
  • Bike rentals, express check-out, and luggage storage
  • A gift shop, concierge services, and a TV in the lobby
Room features
All guestrooms at Serena Hotel - Exclusivo Adultos feature perks such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and Egyptian cotton sheets
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with cable channels
  • Wardrobes/closets and daily housekeeping

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free secured, covered self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 11:00 AM
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Free beach cabanas
  • Free pool cabanas
  • On the beach
  • Pool loungers

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of UYU 2000 per pet, per day
Welcoming dogs only

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property from November 15 to the day after Easter: Uruguay value-added tax (10%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (10%).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: UYU 2000 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

Serena Hotel Punta del Este
Serena Punta del Este
Serena Hotel
Serena Exclusivo Adultos
Serena Hotel Exclusivo Adultos
Serena Hotel - Exclusivo Adultos Hotel
Serena Hotel - Exclusivo Adultos Punta del Este
Serena Hotel - Exclusivo Adultos Hotel Punta del Este

Frequently asked questions

Does Serena Hotel - Exclusivo Adultos have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Serena Hotel - Exclusivo Adultos pet-friendly?

Yes, dogs are allowed at this property. There's a fee of UYU 2000 per pet, per day.

How much is parking at Serena Hotel - Exclusivo Adultos?

Self parking is free at this property.

What time is check-in at Serena Hotel - Exclusivo Adultos?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Serena Hotel - Exclusivo Adultos?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Serena Hotel - Exclusivo Adultos located?

Nestled on the beach, this Punta del Este hotel is within 9 mi (15 km) of Puerto de Punta del Este, Brava Beach, and Museo del Mar. Bikini Beach is 8.5 mi (13.6 km) away.

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Serena Hotel - Exclusivo Adultos Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 116 out of 217 reviews
Rating 8 - Good. 68 out of 217 reviews
Rating 6 - Okay. 21 out of 217 reviews
Rating 4 - Poor. 9 out of 217 reviews
Rating 2 - Terrible. 3 out of 217 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

The location is amazing and there are alot of great ammenities in addition to the sunsets, amazing beach and views as well.as service.
Stayed 4 nights in Feb 2024

8/10 Good

Inna

We had a great stay. The only negative comment is the pool is dirty and not being cleaned at all. In everything else - good hotel and attentive personnel
Stayed 4 nights in Mar 2023

4/10 Poor

Pauline

Liked: Staff & service
There were many things that were not clear before checking in, for example that the restaurant was closed, that we had to leave a deposit after checking in and that breakfast wasn’t included.
Stayed 1 night in Jun 2023

10/10 Excellent

Luisa

Stayed 2 nights in Apr 2024

6/10 Okay

Otavio

Stayed 4 nights in Mar 2024

10/10 Excellent

Dario

Stayed 4 nights in Feb 2024

10/10 Excellent

John

Stayed 2 nights in Jan 2024

10/10 Excellent

Lucero

Hermosa experiencia, la amabilidad de las recepcionistas, mozos la verdad que la atención es excelente y el lugar trasmite una paz y tranquilidad ideal para desconectarte de todo, la accesibilidad a la playa que tiene el lugar es fantástico. 10/10 cuanto instalaciones y atención, muy acorde al precio lo vale es una experiencia única regresaré pronto.
Stayed 1 night in Jan 2024

6/10 Okay

Denis

Hotel um pouco decadente
Sempre fui neste hotel para almoçar e a comida era maravilhosa, agora trocou o chef e a comida ficou ruim. O café da manhã também estava bem ruim O quarto é muito barulhento, como está quase na rua deveriam no mínimo colocar uma janela acústica A válvula da descarga travou logo no 1º dia mas demoraram 3 dias para consertar.
Stayed 7 nights in Jan 2024

2/10 Terrible

Òscar

Disliked: Amenities
Desastroso... Me la recomendaron mucho y al final un desastre todo. Habían alquilado el restaurante del hotel para un evento privado o sea tenías que ir a comer fuera. El servicio para tomar algo o picar algo en la piscina o playa era hasta las 5.30pm y nadie avisa nada. Para.colmo alquilaron parte del hotel para otra fiesta privada así q no se pudo ni dormir. Pediré mi retorno de dinero porque no lo merecen!!! Infórnense antes de ir, si tendrán fiestas privadas pq si hay alguna te quedas sin nada!!! Olvidaba, el Gerente se.le ve buena onda pero sin soluciones, y pa remate en la mañana en el desayuno se acabó el café... en fin!
Stayed 1 night in Dec 2023

10/10 Excellent

Orlando F

Stayed 3 nights in Dec 2023

8/10 Good

patricia

Stayed 2 nights in Nov 2023

8/10 Good

Verified traveler

Stayed 3 nights in Sep 2023

6/10 Okay

Margarita

Liked: Property conditions & facilities
Lindo hotel pero sin servicios habilitados El personal muy amable tratando de solucionar todo
Stayed 1 night in Jun 2023

10/10 Excellent

Adriano

O hotel é lindo e confortável, especialmente os funcionários da recepção e da área da piscina. O restaurante é ótimo, mas caro (todos os preços são em dólar). O único senão é que, pelo nível do hotel, os pães e bolos do café da manhã podiam ser de melhor qualidade.
Stayed 5 nights in Mar 2023

10/10 Excellent

Elena

Stayed 4 nights in Mar 2023

6/10 Okay

Marta Ines

Varo relación precio calidad
Es un hotel muy bien ubicado, unico en Punta sobre la playa. Las instalaciones son buenas. Los empleados todos muy amables. Le falta detalles como un agua de cortesía en la habitación, servilletas. El desayuno malísimo, mermeladas de cuarta, yoghures todos con azúcar bebibles. panes solo lactal de bolsita.
Stayed 2 nights in Feb 2023

8/10 Good

Luciano

Colaboração para melhorar serviço restaurante
O hotel foi renovado em sua estrutura de quartos e piscina, o que ótimo. Contudo; o restaurante, café da manhã em especial, com serviço e organização deficitários, devendo retornar ao serviço e ao menu de comidas do recente passado, quando distinto e original proprietário. O restaurante não tem mais a qualidade e serviço de pessoal do passado. Uma pena, pois era bastante procurado em Punta, o que não mais ocorre.
Stayed 4 nights in Jan 2023

8/10 Good

Maria Helena

Stayed 4 nights in Nov 2022

10/10 Excellent

Carlos Alberto

Espectaculares días
Excelente, servicio excepcional, calidad de bebidas súper, la comida puede mejor un poco
Stayed 2 nights in Nov 2022

10/10 Excellent

Bruno

Excelente ubicación, personal muy atento y un ambiente muy agradable.

8/10 Good

Paulo Sergio

Stayed 8 nights in Oct 2022

10/10 Excellent

Eduardo

Incrível, vista sensacional!
Stayed 2 nights in Sep 2022

6/10 Okay

Alex

Stayed 1 night in Aug 2022

10/10 Excellent

Estela

Stayed 1 night in Jun 2022