Ratings based on 340 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jan 2025
Loved the location of our Ocean view Suite. Great staff and service.
Comment from Hotel Management
11 Jan 2025 by General Manager, Hotel Management
Dear John,Thank you for sharing your experience. It brings us great joy to hear how much you appreciated the exquisite location of your ocean view suite and the attentive service provided by our team. We take pride in curating an experience that blends exceptional hospitality with serene luxury, and it is wonderful to know this resonated with you. We would be honored to welcome you back to our resort, where every moment is crafted to elevate your stay.
by A verified traveler from Spring Lake
Posted 3 Jan 2025
The service is outstanding here! It's a bit secluded, but car tranports are easy to get through the hotel to get to activities and restaurants.
Comment from Hotel Management
3 Jan 2025 by General Manager, Hotel Management
Dear James,Your insightful feedback is sincerely appreciated! We are delighted to hear that you found our service exceptional and that you valued the convenience of our transportation options. It was a pleasure having you stay with us at Conrad Punta de Mita, and our team eagerly anticipates your return for yet another five-star stay.
by A verified traveler
Posted 31 Dec 2024
Comment from Hotel Management
31 Dec 2024 by General Manager, Hotel Management
Dear Mr. Jacob,Thank you for your positive rating. We are glad you had an enjoyable experience, and we hope to see you again soon!
by A verified traveler
Posted 28 Dec 2024
The hotel is nice, and the area is great. Hotel food is okay but the prices are outrageous. They bank on the difficulty and excessive cost of transportation to keep you eating in the restaurants.
Comment from Hotel Management
31 Dec 2024 by General Manager, Hotel Management
Dear Mr. Shah,It was a privilege to host you at Conrad Punta de Mita. Situated at the heart of the Riviera Nayarit, our property offers a secluded and lush environment for a memorable getaway. Feedback is always appreciated, and we have noted your thoughts on our menus. We are confident we can deliver the five-star experience you desire, and we hope to have the pleasure of welcoming you back in the future.
by A verified traveler
Posted 25 Dec 2024
Beautiful property and service
Comment from Hotel Management
27 Dec 2024 by General Manager, Hotel Management
Dear Mehran,Thank you for being our guest and sharing your wonderful five-star review. We are pleased that our beautiful property and top-notch service exceeded your expectations. We look forward to welcoming you back to Conrad Punta de Mita for another memorable stay.
by A verified traveler
Posted 20 Dec 2024
Comment from Hotel Management
10 Jan 2025 by General Manager, Hotel Management
Good morning, Mr. Ricardo,We're glad you enjoyed your stay and appreciate the perfect rating. We look forward to welcoming you back in the near future.
by A verified traveler
Posted 14 Dec 2024
Comment from Hotel Management
15 Dec 2024 by General Manager, Hotel Management
Dear Ms. Claudia,Our goal is always to go above and beyond, so we hope you will consider letting us know how we could have improved your stay. It was a pleasure having you as our guest, and we hope we will have the opportunity to host you again to change your perceptions.
by A verified traveler
Posted 5 Dec 2024
Comment from Hotel Management
6 Dec 2024 by General Manager, Hotel Management
Dear Ms. Linda,We're glad you enjoyed your stay and appreciate the perfect rating. We look forward to welcoming you back in the near future.
by A verified traveler
Posted 4 Dec 2024
Nice pools
Comment from Hotel Management
6 Dec 2024 by General Manager, Hotel Management
Dear Mr. Brent,Thank you for your wonderful review and for staying here at Conrad Punta de Mita. We are glad you enjoyed our refreshing pools, and we hope to welcome you back to our resort in the future for an even better, five-star experience in the future.
by A verified traveler from San Diego, CA
Posted 4 Dec 2024
Great place
Comment from Hotel Management
4 Dec 2024 by General Manager, Hotel Management
Salutations, Samir!Thank you so much for the perfect rating. It is a delight knowing you had such a wonderful time at Conrad Punta de Mita, and we look forward to welcoming you back in the future should your travels point you back in our direction.
