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Paradisus Palma Real Golf & Spa Resort All Inclusive

5.0 star property
Luxury property on the beach, with 11 outdoor pools

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Paradisus Palma Real Golf & Spa Resort All Inclusive

Arcade
Garden view
Beach/ocean view
Outdoor wedding area
Exterior
VIP Access

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pet friendly
  • All inclusive
  • Bar
The price is P31,125
P31,125 total
includes taxes & fees
Jan 31 - Feb 1, 2025

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Roulette Room

Garden view

Roulette Room

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Renovated in 2022
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Two Bedroom Master Suite

1 bedroom, premium bedding, pillowtop beds, free minibar

Two Bedroom Master Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
  • 127 sq m
  • Sleeps 6
  • 1 King Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for The Reserve Presidential Suite Ocean Front Adults Only

View from room

The Reserve Presidential Suite Ocean Front Adults Only

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Private rooftop spa tub
Air conditioning
Connecting rooms available
Free minibar items
  • 167 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite Garden View Adults Only

1 bedroom, premium bedding, pillowtop beds, free minibar

Junior Suite Garden View Adults Only

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Renovated in 2022
  • 49 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for The Reserve Adults Only Suite Ocean Front

Beach/ocean view

The Reserve Adults Only Suite Ocean Front

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Renovated in 2022
  • 49 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Ocean View

1 bedroom, premium bedding, pillowtop beds, free minibar

Junior Suite Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for The Reserve Adults Only Suite Ocean View

Beach/ocean view

The Reserve Adults Only Suite Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Renovated in 2022
  • 49 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Ocean Front

Beach/ocean view

Suite Ocean Front

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
  • 66 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Ocean Front

1 bedroom, premium bedding, pillowtop beds, free minibar

Junior Suite Ocean Front

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 1 Double Bed

View all photos for Master Suite Swim-Up

1 bedroom, premium bedding, pillowtop beds, free minibar

Master Suite Swim-Up

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
  • 99 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Deluxe)

1 bedroom, premium bedding, pillowtop beds, free minibar

Junior Suite (Deluxe)

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for The Reserve Adults Only Junior Suite Garden View

1 bedroom, premium bedding, pillowtop beds, free minibar

The Reserve Adults Only Junior Suite Garden View

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Renovated in 2022
  • 49 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Swim-Up

View from room

Junior Suite Swim-Up

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
  • 76 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Two Bedroom Master Suite Swim-Up

1 bedroom, premium bedding, pillowtop beds, free minibar

Two Bedroom Master Suite Swim-Up

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
  • 175 sq m
  • Sleeps 5
  • 1 Double Bed OR 2 Twin Beds

View all photos for The Reserve Adults Only Junior Suite Swim Up

1 bedroom, premium bedding, pillowtop beds, free minibar

The Reserve Adults Only Junior Suite Swim Up

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Renovated in 2022
  • 49 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Room, Garden View

1 bedroom, premium bedding, pillowtop beds, free minibar

Junior Room, Garden View

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Master Suite Deluxe

1 bedroom, premium bedding, pillowtop beds, free minibar

Master Suite Deluxe

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
  • 73 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

3 outdoor pools, pool umbrellas, sun loungers

Paradisus Grand Cana - All Suites

Pool
Breakfast included
All inclusive
Spa
8.4 out of 10, Very Good, (820)
The price is P24,452
P31,299 total
includes taxes & fees
Jan 11 - Jan 12, 2025
Paradisus Grand Cana - All Suites
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About the neighborhood

Map
Playa de Bávaro, Punta Cana, La Altagracia, 23000

What's nearby

  • Cocotal Golf and Country Club - 12 min walk
  • Los Corales Beach - 8 min drive
  • Downtown Punta Cana - 9 min drive
  • Cortecito Beach - 11 min drive
  • Bavaro Beach - 15 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 27 min drive

Restaurants

  • ‪Lobby Bar - ‬10 min walk
  • ‪World Cafe - ‬1 min drive
  • ‪Lobby Bar - ‬8 min walk
  • ‪Seaside Grill - ‬6 min drive
  • ‪Riviera Restaurant - ‬6 min walk

About this property

Paradisus Palma Real Golf & Spa Resort All Inclusive

Luxury all-inclusive property refurbished in 2022 and located near Cocotal Golf and Country Club
Located close to Los Corales Beach and Cortecito Beach, Paradisus Palma Real Golf & Spa Resort All Inclusive provides a free breakfast buffet, an adjacent golf course, and an attached winery. This property is a great place to bask in the sun with a private beach, beachfront dining, and free beach cabanas. Indulge in aromatherapy, a hot stone massage, and a body treatment at YHI Spa, the onsite spa. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. The gym offers yoga classes and fitness classes; other things to do include beach volleyball, racquetball/squash, and beach yoga. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 swim-up bars and 3 beach bars.
You'll also find perks like:
  • 11 outdoor pools and a children's pool, with 2 swim-up bars, sun loungers, and pool umbrellas
  • Free self parking
  • A free area shuttle, 4 outdoor tennis courts, and a bike on site
  • Babysitting (surcharge), coffee/tea in the lobby, and a front-desk safe
  • Guest reviews give top marks for the dining options, beach locale, and pool
Room features
All 596 individually furnished rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Recycling and LED light bulbs
  • Rainfall showers, designer toiletries, and deep soaking tubs
  • 42-inch flat-screen TVs with cable channels
  • Furnished balconies or patios, wardrobes/closets, and separate sitting areas

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities
Soccer
Tennis
Volleyball
Kids club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free shopping center shuttle
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 11 bars/lounges
  • 2 swim-up bars
  • 3 beach bars
  • 3 poolside bars
  • 8 restaurants
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • BLUE AGAVE
  • MALVA (+18)
  • MASCALZONE
  • MINA
  • THE LUNCH BOX FAMILY KITC

Things to do

  • 11 outdoor pools
  • 27-hole adjacent golf course
  • 4 outdoor tennis courts
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Bicycles
  • Billiards/pool table
  • Children's pool
  • Farming classes
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf
  • Golf clubhouse
  • Gym
  • Optional golf privileges
  • Piano
  • Pilates classes
  • Racquetball/squash
  • Shopping
  • Tennis lessons
  • TV in common areas
  • Wine tasting room
  • Winery
  • Winery release events

Family friendly

  • 11 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • Business center
  • Computer station
  • Conference center (69,277 square feet of space)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (50 inch wide door)
  • Front entrance ramp
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 16 buildings
  • 3 floors
  • Banquet hall
  • Built in 2005
  • Colonial architecture
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of DOP 5400 per pet (varies based on length of stay)
Welcoming dogs only
Food and water bowls, an off-leash area, and litter boxes are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: DOP 5400 per pet (varies based on length of stay)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Paradisus Golf
Paradisus Palma Real All Inclusive
Paradisus Palma Real Golf
Paradisus Real
Paradisus Real Palma
Paradisus Palma Real Golf Resort All Inclusive Punta Cana
Paradisus Palma Real Golf Resort All Inclusive
Paradisus Palma Real Golf All Inclusive Punta Cana
Paradisus Palma Real Golf Spa Resort All Inclusive
Parasus Palma Real Inclusive
Paradisus Palma Real Golf & Spa Resort All Inclusive Punta Cana

Frequently asked questions

Does Paradisus Palma Real Golf & Spa Resort All Inclusive have a pool?

Yes, this property has 11 outdoor pools and a children's pool. Pool access is from 7:00 AM–7:00 PM.

How much does it cost to stay at Paradisus Palma Real Golf & Spa Resort All Inclusive?

As of Dec 31, 2024, prices found for a 1-night stay for 2 adults at Paradisus Palma Real Golf & Spa Resort All Inclusive on Jan 31, 2025 start from P 31,125.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Paradisus Palma Real Golf & Spa Resort All Inclusive pet-friendly?

Yes, dogs are allowed at this property. There's a fee of DOP 5400 per pet, per day.

How much is parking at Paradisus Palma Real Golf & Spa Resort All Inclusive?

Self parking is free at this property.

What time is check-in at Paradisus Palma Real Golf & Spa Resort All Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Paradisus Palma Real Golf & Spa Resort All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Paradisus Palma Real Golf & Spa Resort All Inclusive?

Yes, the property is all-inclusive. Food and beverages are included (with some restrictions), and activities include soccer, tennis, volleyball, and more.

Where is Paradisus Palma Real Golf & Spa Resort All Inclusive located?

Located in Bávaro, this beachfront property is in the city center and within 3 mi (5 km) of Cocotal Golf and Country Club, Los Corales Beach, and Cortecito Beach. Bavaro Beach and Downtown Punta Cana are also within 6 mi (10 km).

Paradisus Palma Real Golf & Spa Resort All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 570 out of 949 reviews" "
Rating 8 - Good. 164 out of 949 reviews" "
Rating 6 - Okay. 110 out of 949 reviews" "
Rating 4 - Poor. 46 out of 949 reviews" "
Rating 2 - Terrible. 59 out of 949 reviews" "

9.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

satish

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overalll it was good experience, though in restaurants food should br properly heated
Stayed 5 nights in Dec 2024

10/10 Excellent

jamoonie

Stayed 4 nights in Dec 2024

10/10 Excellent

Teresa

Stayed 7 nights in Dec 2024

8/10 Good

Juliet, chicago

Stayed 4 nights in Nov 2024

10/10 Excellent

taumara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. These was my 7 time visiting these hotel
Stayed 6 nights in Dec 2024

10/10 Excellent

Dilfuza

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great; however, the resort lacked entertainment for kids.
Stayed 6 nights in Dec 2024

10/10 Excellent

Cadette Lancy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the property! Such a great experience
Stayed 4 nights in Dec 2024

8/10 Good

Danielle, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and there were pools for everyone. Never been to a property with so many pools. Property has amazing dinner options and restaurants. However, I had a bathroom showered that flooded and was never repaired. Booked 2 rooms but was given rooms on opposite ends of the property. So my mother was alone on other side of property. Front desk staff did not work hard to correct this error.
Stayed 4 nights in Dec 2024

10/10 Excellent

Ramesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Judy

Traveled with family
Very clean and attentive
Stayed 3 nights in Dec 2024

6/10 Okay

Allison

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The facility itself was five stars, newly renovated, clean, well maintained. The adults only, Reserve section was quiet, peaceful and relaxing, the family side however that we only walked through was chaos. The food was poor. Often cold, no flavor, flies on the buffet food, and the restaurants on the property were very disappointing. At this price point food should be better. The service was not five star and certainly not to the standard we expected based on price. Upon check in the staff at the desk couldn’t find our reservation and asked if we were at the right place. When we asked for the WiFi password to be able to pull up reservation info he said no. Eventually they found our name and then showed us to a room that was already occupied and also not the level room we booked. Our concierge then left us in the hall for 30 minutes to try to find us a room. He had no clue what was going on. They tried to put us again in a room that wasn’t the level we booked for one night until they found something else, we declined and then waited another hour until they located a room for us. Our room came with a concierge that was supposed to be available to you and help, ours was often unavailable or not working and there was no other contact person so often didn’t get the reservations we wanted. Overall the level of service from the staff was extremely disappointing, at a hotel at this level you expect them to be able to anticipate needs or at least help meet yours, which didn’t happen.
Stayed 4 nights in Dec 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the swim up suite! It was perfect for our family of 5
Stayed 5 nights in Dec 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Suzana

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service
I recently spent five nights at an all-inclusive resort in Punta Cana, and unfortunately, I left feeling disappointed. Despite promises of luxury and convenience, several aspects of the stay fell short. One of the biggest issues was securing reservations for specialty restaurants. Over my five-night stay, I couldn’t get a spot at any of them, which was frustrating for an all-inclusive experience. The buffet, while offering variety, often served food that was cold and of questionable quality. To make matters worse, service was incredibly slow, despite the staff being friendly and trying their best. On the positive side, housekeeping was excellent—our room was consistently clean and well-maintained. However, the room service app was never functional, adding to the inconvenience. The beach area was well-kept, and the resort did a good job managing the sargassum, which was a nice touch. The resort also wasn’t ideal for families with young children. The pool area was limited, and there were few kid-friendly activities or amenities. I was also told I could access the nearby Melia water park for free, but later learned there was a fee and I had to watch a long "video" (likely a timeshare pitch) to get passes. Though the staff was friendly, slow service and poor communication made it hard to fully enjoy the stay. Given these issues, I wouldn’t return to this resort, especially when there are better options in the area, particularly for families.
Stayed 5 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
We loved it. The only thing we have to say is that they should change the stake provider for the steak cause is terrible quality. Also the Mexican restaurant they should double check the plates.
Stayed 3 nights in Dec 2024

6/10 Okay

Sidionio andrew

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Hi guys it definitely not a 5 star hotel it seems a bit outdated lack of restaurants foods great but overal experience seems more like a golf resort for the boys …….over priced but staff is great
Stayed 7 nights in Dec 2024

10/10 Excellent

Tatiana Elena

Stayed 3 nights in Nov 2024

10/10 Excellent

Iris M

Stayed 4 nights in Nov 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Kayla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is absolutely Gorgeous. The staff are all so nice, friendly, and helpful. We had Antonio as our concierge and he was great!!! Took care of everything for us. I would definitely go back!!!
Stayed 4 nights in Dec 2024

10/10 Excellent

Mandeep

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beaches and pool areas are very spacious and clean. Almost no seaweed (they clean everyday). The beach has the softest sand and no shells or anything to poke your feet. There are many restaurants on the property and our favorite was Blue Agave (Manager Santo and staff were very attentive), the hibachi grill was a lot of fun and entertaining and the food was really good. Flora was really good too. The golf was decent! We switched over to Reserve and got access to premium liquor which made the stay very nice. Overall I highly recommend this place.
Stayed 6 nights in Dec 2024

10/10 Excellent

Violeta N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

RAJIB, Fair Lawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Have recommended to my friends.
Stayed 4 nights in Nov 2024

10/10 Excellent

Lloyd B

Stayed 4 nights in Nov 2024

10/10 Excellent

Marites, EDMONTON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024