Ratings based on 2,085 Verified Reviews
4.1 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Dec 2024
We all loved it. If your a super fancy pants maybe this is not the place for you if you a midwestern redneck it’s perfect.the workers don’t know much English so it’s doesn’t go unnoticed if you make an attempt to speak Spanish. Just the basics. It was very beautiful and Relaxing. Not much to do nearby, off the resort grounds and the ocean isn’t the safest for Kiddos but if you want to relax and eat some good food this place rocks. We didn’t have kids but there were kids in the group and they had fun also. We had teens and this wasn’t the target age gor them but if you have younger kids they would enjoy. I didn’t spend a single dollar except tipping. Everything is actually included. Sweeter for your coffee needs. They are awesome there. Making reservations (showing up at opening) helps get into the Italian place and spacewalker ( get the steak) wok wok etc.
had a blast but may not work for everyone.
by A verified traveler
Posted 31 Dec 2024
This was my first all inclusive resort experience & was very happy with the property, food, and amenities. 4.5/5 for me.
by A verified traveler
Posted 31 Dec 2024
Very bad all!!
by A verified traveler
Posted 30 Dec 2024
by A verified traveler from Calgary
Posted 30 Dec 2024
The staff service is poor.
The pool time is short.
Overall Stay was good.
by A verified traveler
Posted 30 Dec 2024
Very good hotel for kids.
by A verified traveler
Posted 30 Dec 2024
by A verified traveler
Posted 29 Dec 2024
For the price we paid for an all inclusive resort, there was very little included. There were a handful of restaurants that didn’t require reservations, however, the hours of operations were limited. There were plenty of add ons for reservations which cost an additional $89 USD per adult and an additional $79 USD per child. There were hardly any activities that were included in the package. For example, the Pajama Jam where kids and parents could have breakfast on the their pajamas with characters was also $89 per adult and $79 per child..
The water park was great! We loved the slides.
The rooms were dated. They mentioned that they mini fridge (water, soda, etc) would be restocked daily, but this did not happen. I had to call out each time I needed something restocked.
by A verified traveler
Posted 29 Dec 2024
by A verified traveler
Posted 29 Dec 2024
The staff wasn’t to helpful.
