Ratings based on 999 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Dec 2024
Limited dining with not a lot of options.
Comment from Hotel Management
9 Dec 2024 by Online Reputation Manager, Hotel Management
Dear Kyaw,Thank you for your feedback. We are sorry to hear that our dining options did not meet your expectations.We will review your comments to ensure we continue improving in this area and hope to have the chance to welcome you back in the future.Regards,Online Reputation ManagerJOIA Bávaro by Iberostar
by A verified traveler
Posted 30 Nov 2024
Great
Comment from Hotel Management
2 Dec 2024 by Online Reputation Manager, Hotel Management
Dear André,Thank you for sharing this positive feedback. Kind regards,Online Reputation ManagerJOIA Bávaro by Iberostar
by A verified traveler
Posted 25 Nov 2024
They were under construction when we were there. It was quiet and luxurious
Comment from Hotel Management
26 Nov 2024 by Online Reputation Manager, Hotel Management
Dear Cybthia,Thank you for your kind words! We're delighted to hear you found the atmosphere quiet and luxurious despite the construction. We hope to welcome you back soon to enjoy an even better experience.Online Reputation ManagerJOIA Bavaro by Iberostar
by A verified traveler from Raleigh
Posted 24 Nov 2024
The staff were great - friendly and attentive. The property was beautiful. The beach was wonderful with easy access into the water on soft sand. No shells or rocks. A beach walkers dream.
Comment from Hotel Management
26 Nov 2024 by Online Reputation Manager, Hotel Management
Dear Nina,Thank you for your lovely feedback. We are delighted you enjoyed the beautiful property, the stunning beach, and the soft sands perfect for a beach walk.We hope to welcome you back for another dreamy getaway soonKind regards,Online Reputation ManagerJOIA Bávaro by Iberostar
by A verified traveler
Posted 18 Nov 2024
Staff was top notch, always cheerful and eager to help. Food options were excellent and always seem to be fresh and plentiful. Pool & beach areas were super clean and easy to navigate, plenty of space, we never didn't have a spot to tan. A fabulous place to vacation, already planning a future trip.
Comment from Hotel Management
20 Nov 2024 by Online Reputation Manager, Hotel Management
Dear Lance,Your review of our hotel is very much appreciated. We are always very happy to receive confirmation that our guests have enjoyed a wonderful holiday and have left with happy memories.We very much look forward to welcoming you back again soon.Warm regards,Online Reputation ManagerJOIA Bávaro by Iberostar
by A verified traveler from Halifax
Posted 13 Nov 2024
Amazing grounds and breathtaking views. Rooms are just as beautiful as the landscaping, maintenance and housekeeping were a plenty keeping things clean and tidy. Most of the staff were very friendly and helpful, some a bit inexperienced. Requests for simple items took some time to receive or were forgotten. Nothing horrendous or superior just adequate service. Swim out room was very convenient and a pleasure to have especially on a on and off rainy day, but placement near the access road was a bit noisy. Always an activity to keep busy with during the day or evening, and overall well worth the cost for an all inclusive vacation.
Comment from Hotel Management
14 Nov 2024 by Online Reputation Manager, Hotel Management
Dear Jennifer,Thank you for taking the time to share your experience. We are thrilled that you enjoyed our beautiful grounds, views, and the convenience of your swim-out room. We are glad that the range of activities added to your stay as well.Your feedback is appreciated and helps us continuously improve. We look forward to welcoming you back for an even better experience on your next stay.Warm regards,Online Reputation ManagerJOIA Bávaro by Iberostar
by A verified traveler
Posted 4 Nov 2024
by A verified traveler from Upper Marlboro
Posted 31 Oct 2024
Good job 👏
Comment from Hotel Management
5 Nov 2024 by Online Reputation manager, Hotel Management
Dear Eunique,Thank you for these praises.We look forward to your next visit.Warm regards,Online Reputation managerJOIA Bávaro by Iberostar
by A verified traveler
Posted 26 Oct 2024
The staff go out of their way to make you feel at home.
Comment from Hotel Management
27 Oct 2024 by Guest Service Joia Bávaro by Iberostar, Hotel Management
Dear Eric,Were really happy to read from you that our staff made you feel good and welcomed.
by A verified traveler from Poteau
Posted 23 Oct 2024
Great beach
Comment from Hotel Management
28 Oct 2024 by Online Reputation Manager, Hotel Management
Dear Randolph,Thank you for your lovely review. We would be honored to host you again in the future.Kind regards,Online Reputation ManagerJOIA Bávaro by Iberostar
