Ratings based on 55 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Fantastic staff ... wonderful resort ...good entertainment...this was our second visit and hope to go back next
by A verified traveler
Posted 22 Nov 2024
Highly recommended to book the premium suites. They are more spacious and have an amazing bathroom/shower. Biggest con was the buffet food. There was a lot of options but the food was not flavored the best. Loved that the beach was so close to our suite. Loved the entertainment crew on the resort; they had us lit and apart of every event during our stay. We will be back!
by A verified traveler
Posted 20 Nov 2024
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Comment from Hotel Management
21 Nov 2024 by Customer Service, Hotel Management
Dear guest, First of all, thank you for choosing Impressive Premium Punta Cana and sharing your review of your stay with us. We will be delighted to welcome you again and offer you the best of the attentions.Regards,Impressive Resorts & Spas
by A verified traveler
Posted 18 Nov 2024
I will not be back. There was a dispute about the stupid towel card that I never used. They charged me $30.00 US dollars for a towel card went missing from the room. How ridiculous and cheap can you get. I sure hope you realize that this cost the Impressive resort a customer. Further more the food was bland, restaurants were terrible for example I went to the Tapas restaurant for a dried bun with dried up meat, stale and sweaty cheese and a bowl of pickled onions, this resort should be condemned Yuck! The internet was spotty and we lost power for a few hours. I paid extra to stay in the Premium side, what a joke! As stated before i won't be back and if you enjoy the Dominican stay elsewhere.
by A verified traveler
Posted 11 Nov 2024
They have to improve air conditioning systems
Comment from Hotel Management
11 Nov 2024 by Customer Service, Hotel Management
Dear guest, First of all, thank you for choosing Impressive Premium Punta Cana and sharing your experience with us. We are pleased to know that your stay at the resort was positive and that you were able to enjoy the facilities and the friendly service of our team. We would be delighted to welcome you again and offer you the best of care.Regards,Impressive Resorts & Spa
by A verified traveler
Posted 3 Nov 2024
Beach
Comment from Hotel Management
7 Nov 2024 by Customer Service, Hotel Management
Estimado cliente, En primer lugar, gracias por elegir Impressive Premium Punta Cana y compartir su experiencia con nosotros. Nos complace saber que su estancia en el resort ha sido positiva y que haya podido disfrutar de las instalaciones y del amable servicio de nuestro equipo. Estaremos encantados de recibirle nuevamente y ofrecerle la mejor de las atenciones.Saludos,Impressive Resorts & Spas
by A verified traveler
Posted 19 Oct 2024
Comment from Hotel Management
22 Oct 2024 by Customer Service, Hotel Management
Dear guest, First of all, thank you for choosing Impressive Punta Cana and sharing your review of your stay with us. We will be delighted to welcome you again and offer you the best of the attentions.Regards,Impressive Resorts & Spas
by A verified traveler
Posted 3 Oct 2024
Very freindly staff
Comment from Hotel Management
3 Oct 2024 by Customer Service, Hotel Management
Dear guest, First of all, thank you for choosing Impressive Premium Punta Cana and sharing your review of your stay with us. We will be delighted to welcome you again and offer you the best of the attentions.Regards,Impressive Resorts & Spas
by A verified traveler
Posted 7 Sep 2024
Comment from Hotel Management
10 Sep 2024 by Customer Service, Hotel Management
Dear guest, First of all, thank you for choosing Impressive Premium Punta Cana and sharing your review of your stay with us. We will be delighted to welcome you again and offer you the best of the attentions.Regards,Impressive Resorts & Spas
by A verified traveler from Hialeah
Posted 6 Sep 2024
We had a good short stay . Food is ok . They can improve a lot on that area .
Comment from Hotel Management
10 Sep 2024 by Customer Service, Hotel Management
ear guest, First of all, thank you for choosing Impressive Premium Punta Cana and sharing your experience with us. We are very happy that you enjoyed your stay with us. We will take your comments into account to take the necessary measures to provide a better service every day. We will be delighted to welcome you again and offer you the best of the attentions.Regards,Impressive Resorts & Spas
