Ratings based on 2,188 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2025
by A verified traveler
Posted 1 Jan 2025
Limited English speaking staff which makes it harder to communicate. No halal food choices.
by A verified traveler
Posted 31 Dec 2024
Good
by A verified traveler
Posted 30 Dec 2024
Food and drink options can be improved. Other facilities were good.
by A verified traveler
Posted 30 Dec 2024
by A verified traveler
Posted 30 Dec 2024
Big pools and variety of foods are excellent!
by A verified traveler
Posted 29 Dec 2024
I wish I can give -5 rating to this hotel.
The management staff was unhelpful and unresponsive during our stay. When the bathroom toilet flooded and water spread throughout the room, it took 45 minutes for someone to address the issue, and we were given a hard time when requesting a room change. Additionally, the restaurant staff consistently refused to seat us, claiming they were full, even when there were no reservations and plenty of open tables, highlighting a need for better training across their management team.
by A verified traveler
Posted 29 Dec 2024
Everything was great.
by A verified traveler
Posted 29 Dec 2024
Enitre resort with cleanliness is great. mosquito problem is big concern, and there are very limited vegetarian option. over all the properties great.
by A verified traveler from Northville
Posted 28 Dec 2024
Service and restaurant options are not much
