Ratings based on 288 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Feb 2023 on Hotels
Always clean, friendly and just what we like.
by A verified traveler
Posted 10 Jan 2023
The staff was very nice, the property is nice but need some cleaning and updating especially around the pool area, furniture outdated.The TV in the room was very old, could only get spanish channels and no streaming options.Will definitely use the Hotel again and recommend it to friend and family, great location and the best view, its quite and relaxing, just need some tender love
by A verified traveler
Posted 31 Dec 2022
Nice place
by A verified traveler
Great place to stay!
Posted 5 May 2022 on HotelsGreat place by the lake. People were awesome. Very friendly and helpful. I would definitely stay there again. Very convenient for day trips too.
by A verified traveler
Posted 6 Jan 2022
Very friendly staff. Property has seen its better days. It needs remodeling.
by A verified traveler
Posted 7 Sep 2021
Hotel service the last day included a water outage of several hours, which delayed breakfast. Breakfast was also incomplete since they had o water for coffee, tea, sanitary etc.
This also delayed check out and hotel was not happy with everyone checking out late.
Hotel did not take responsibility for this inconvenience other to say I am sorry
by A verified traveler
Posted 12 Jan 2021 on Hotels
by A verified traveler from New Jersey
Posted 13 Feb 2020 on Orbitz
The Hotel is great, located a bit away from the city ( 15-20 min) but right in front of a lake. the Hotel is great for families but Not so great just for couples as there are a lot of kids present. The outside pool is great but like i said too many kids. Not many restaurants nearby, you would have to drive to a restaurant. The stuff is great and friendly.
Comment from Hotel Management
15 Mar 2020 by Front Desk Manager, Hotel Management
Dear Byron,
Thank you for taking the time to review your stay with us.
As you mentioned we receive many families, we understand this is not the best for couples looking for a romantic get away therefore we are sorry if this was unpleasant.
We appreciate the recognition of our friendly staff and location.
Greetings from Uruguay!
Kind regards,
María Inés Núñez
Front Desk Manager
by A verified traveler
Posted 17 Nov 2019 on Hotels
by A verified traveler
Great Views of Laguna Del Lago
Posted 6 Dec 2018 on HotelsThis is a nice hotel only 7-8 minutes off the main highway. The hotel is a little aged but still in decent shape, and the views and paths along the lake are wonderful. Very peaceful location with a courteous and helpful staff and good room prices make this a good safe location to spend a few nights outside of Maldonado.