Ratings based on 64 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Misunderstanding with reception
Comment from Hotel Management
22 Nov 2024 by Team Cordillera, Hotel Management
Estimada, lamentamos oír de su experiencia. Tenga en consideración que las confirmaciones llegan de forma automática a su correo y no depende de nosotros las fechas que ingresó en su estadía. Saludos
by A verified traveler from Tifton
Posted 3 Jan 2024
A very good hostel to stay, dining options & center of Punta Arenas are a bit far away (like 10 mins walk), but very cozy & comfortable hostel, with breakfast starting at 4:30am!
by A verified traveler
Posted 2 Jan 2024 on Hotels
by A verified traveler
Posted 7 Feb 2023
I was able to check in very late at night and have a good sleep after a long travel day. Having breakfast on-site was so helpful and just what I needed. The staff were very helpful.
by A verified traveler
worked well for us
Posted 27 Jan 2023 on HotelsThe hostel is owned by the same people as the one we stayed before, where they accidentally charged us the tax that foreigners don't have to pay. I forgot my passport in the first hostel and when we went to retrieve it, they realized that they overcharged us and gave us a discount on the second night to make up for it. Everything worked and was clean.
by A verified traveler
Posted 6 Oct 2022 on Hotels
by A verified traveler
Posted 3 Feb 2022 on Hotels
by A verified traveler from Brisbane, australia
Posted 15 Mar 2019
Room was small but clean, a little run down. Staff weren't overly welcoming, its a good walk from the bus terminal.
by A verified traveler
Posted 30 Jan 2019
Recommended
for Personal Eventby A verified traveler
Punta Arenas disappointed
Posted 27 Feb 2018 on HotelsThe hotel has expensive for what is received, a neglected space. The room and bathroom too small, the mattress deficient, the toilet almost disrupted, just one plug to be able to charge the electronic devices, the continuous unhooking of the wifi. To finishing, when doing checkout there was no attention staff that had already happened with the person at the reception. In conclusion a very poor experience and attention.
