Ratings based on 42 Verified Reviews

4.3 out of 5
100% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 4 Aug 2024
For the cost hotel was very good - clean and great location.
5 out of 5
by A verified traveler

Posted 18 Apr 2024
Very convenient, great location, nice staff and clean
1 out of 5
by A verified traveler from Washington

Posted 22 Oct 2023 on Travelocity
We prepaid and then they demanded that we pay them again at the end of our stay. It was too early in the morning to fight and we were running late for our flight from Julliaca. The desk person was worthless. We will have to notify Travelocity about the problem and get a refund. Good location, but there are better.
Comment from Hotel Management
2 Dec 2023 by Mario, Hotel Management
Normalmente Expedia NO cobra por adelantado. de seguro que reviso su estado de cuenta.Todos los huespedes que hacen su reserva por esta plataforma pagan en el Hotel. Es bueno leer bien las condiciones.Lamentamos los inconvenientes
5 out of 5
by A verified traveler

Posted 6 Jun 2022 on Hotels
Excellent hotel & service!
4 out of 5
by A verified traveler

Posted 25 Apr 2022
The rooms was great and the staff was amazing. Good breakfast. The walls of the rooms were a bit humid though and a bit more thorough cleaning was needed
4 out of 5
by A verified traveler

Lovely hotel but Supervision needed

Posted 23 Apr 2022 on Hotels
Beautiful, interesting decor. There’s an elevator which is essential at that altitude. The room was comfortable. My issues were with the lack of attention to detail. There was one hand towel and bath towel and we were short on shampoo. After arriving really late and leaving for our tour at 5:50 am, there was no time to address this. The boxed breakfast left much to be desired. The positive was that the front desk personnel were very personable.
5 out of 5
by A verified traveler

Great stay

Posted 7 Nov 2019 on Hotels
Great stay in Puno at this hotel. The breakfasts were great and we also had one meal there. Location was perfect, right on the main square and as we had a car the parking was a bonus
5 out of 5
by A verified traveler

Very nice stay with great Breakfast Buffet

Posted 8 Sep 2019 on Hotels
Very nice hotel. Clean, room, comfortable beds. We did have a street side room and would recommend that the higher up you go the less street noise you might hear during the night. Great Breakfast Buffet with some of the best taquitos and guacamole we had the entire time we were in Peru.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Sep 2019 on Hotels
4 out of 5
by A verified traveler

Puno stay

Posted 10 Jun 2019 on Hotels
Spent a few days in Puno to visit lake titticaca, town was pretty basic and hotel not very modern but clean and staff really helpful
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