Ratings based on 19 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Sep 2024
Good
by A verified traveler
Posted 12 Sep 2024
Good breakfast and service. Rooms are clean—recommend this hotel.
by A verified traveler from woburn
Posted 2 Jul 2024
The hotel was good and conveniently located close to the airport. Couple of things:
- The listing on Expedia says they have Airport Transportation for a Surcharge but they don't offer this. So this has to be corrected
- The music in the common areas and especially in the corridor areas is loud. It could be heard inside the rooms in the night even with the doors closed. Not ideal if you are trying to catch some sleep. Needs to be lowered or shut down in the corridors at least.
by A verified traveler
Posted 27 Nov 2023
The staff was very helpful. The property is in a safe residential area and a lot of restaurants are within 10 minutes of driving distance. The rooms were clean and well managed.
by A verified traveler
Posted 18 Mar 2023 on Hotels
by A verified traveler
Posted 26 Feb 2023
Had a pleasant stay!! Clean and hygienic room, fluffy pillows and food were amazing. Housekeeping department guys are really good. Thank you!!
by A verified traveler
Posted 1 Jan 2023
by A verified traveler
Looks can be deceptive
Posted 28 Aug 2022 on HotelsHotel online & offline is poles apart
Truly disappointing stay we has
by A verified traveler
Good for business stay
Posted 1 Jul 2022 on HotelsThe room was good to stay.It was noisy around the room you can here people talking outside the room and inside the room.no tv working and also the restaurant was not good don't have much menu options have to wait long to get food or plates during buffet breakfast even if you are early.and the plates were not washed or cleaned properly.
by A verified traveler
Posted 3 Mar 2020 on Hotels
Location was pretty good (right on the highway and easy to find..thanks to the big sign on top of the hotel). In general, the hotel infrastructure seemed new and the room was nice and cosy.
But the temperature control on the AC didn't work as we tried changing the temperature twice during the night but failed.
The exhaust in the bathroom was missing/defunct. Also, the temperature control on the hand-held shower wasn't working.
The breakfast-buffet spread was extensive but none of the offerings were enticing enough for a second calling.
Comment from Hotel Management
6 Mar 2020 by Reservation Manager, Hotel Management
Dear Guest,
Thanks for taking the time to give your feedback.
Our aim is to provide our guests with memorable experiences and I do apologize sincerely for any shortcomings you encountered on your stay. Please be assured this is not indicative of our usual standards. I have taken all notes and wish to thank you once again for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continuously.
I hope to welcome you back to Park Ornate Hotel in the future and be able to restore your faith.
