Ratings based on 1 Verified Reviews
1.0 Room cleanliness
3.0 Service & staff
1.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Dec 2018
The normal room at 1802 flat wasn’t availaa, so we were taken to flat and 1002, very badly maintained flat. AC not working .. no mosquito replant .. no hand napkins .. blankets were stinking .. stained bedsheets .. geyser not working properly, had to wait for 30 minutes before the next person can take bath for the water to get heated .. smelly towels .. shower nob broken ..
Worst experience ever at this service apartment.. the person running this (Chaitanya) needs to urgently visit the property and get a few things fixed.
Comment from Hotel Management
25 Jan 2019 by Dinesh, Hotel Management
Dear Traveler,
We are extremely disappointed to hear you had a horrible experience at service apartment.
With reference to your review, we have 6 flats and flat 1802 is our reception address. We allot rooms subject to availability. We met you personally and explained you everything. There was no issues with the amenities provided to you. Our AC was working properly, Linens was brand new, Geyser was working fine. (in 15lts geyser only 1 person can bath with hot water and have to wait another 5-10 minutes for water to get heated again). Shower was absolutely fine. I don't understand what was exactly you were upset of.
I am sure there might be something which upsets you. We will take your review in positive way and improve our facilities for sure.
We hope to see you again soon and have utmost comfort with our improved facilities.
