Ratings based on 73 Verified Reviews

3.3 out of 5
81% of guests recommend
3.4 Room cleanliness
3.4 Service & staff
3.5 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 5 Feb 2020
Property was clean and inviting throughout our stay
Comment from Hotel Management
7 Feb 2020 by Front Office Manager, Hotel Management
Thank you for your valuable feedback
3 out of 5
by A verified traveler from Pune

Posted 11 Dec 2019
The hotel could upgrade their amenities and provide better
Comment from Hotel Management
13 Dec 2019 by Front Office Manager, Hotel Management
Dear Guest, Greetings from Hotel Aurora Towers!!! Thank you for your feedback, we will definately upgrade the amenities and provide better service. Warm Regards,
5 out of 5
by A verified traveler

Excellent

Posted 3 Oct 2019 on Hotels
Comment from Hotel Management
9 Oct 2019 by Front Office Manager, Hotel Management
Dear Sir, Greetings from Hotel Aurora Towers!!! Thank you for your valuable feedback on the online site.
3 out of 5
by A verified traveler

Its decent hotel for business trip

Posted 25 Sep 2019 on Hotels
Its decent hotel for business trip
Comment from Hotel Management
26 Sep 2019 by Front Office Manager, Hotel Management
Dear Guest, Greetings from Hotel Aurora Towers!!! Thank you for your valuable feedback.
4 out of 5
by A verified traveler

The Good and the Not so Good

Posted 23 Apr 2019 on Hotels
The staff are wonderful, always trying to help. The room was not terribly clean upon arrival, but a manager quickly corrected that after I answered a hotels.com check in survey; however, I still had really inconsistent housekeeping service. The towels are old and the bed mediocre with uncomfortable pillows. Laundry inexpensive and fast. Area safe with a supermarket and mall in easy walking distance. Actually very good value for the price. Fyi: Last time I stayed in 4th floor and has better luck with housekeeping.
Comment from Hotel Management
7 Jun 2019 by Hotel Aurora Towers, Hotel Management
Dear Guest, Greetings from Hotel Aurora Towers!!! Thank you for staying at our property and sharing your valuable feedback on the portal.
5 out of 5
by A verified traveler

Posted 22 Apr 2019 on Hotels
Comment from Hotel Management
7 Jun 2019 by Hotel Aurora Towers, Hotel Management
Thank you for rating our hotel on the portal.
5 out of 5
by A verified traveler

Posted 15 Jan 2019 on Hotels
Great place to stay at MG Road in Pune
Comment from Hotel Management
31 Jan 2019 by Regards, Duty Manger Hotel Aurora Towers, Hotel Management
Dear Guest, Greetings from Hotel aurora Towers!! Thank you for your valuable feedback. We look forward to welcome you again.
2 out of 5
by A verified traveler

Posted 14 Jan 2019
Not well maintained Bathrooms were miserable Room service rates too high tooo high poor service cutlery cups etc Bed bugs
Comment from Hotel Management
31 Jan 2019 by Regards, Duty Manger Hotel Aurora Towers., Hotel Management
Dear Guest, Greetings from Hotel aurora Towers!! Thank you for your valuable feedback. We regret the inconvenience caused at hotel and looking forward to welcome you again.
5 out of 5
by A verified traveler from Hong Kong, HK

Posted 29 Dec 2018
The stay with my wife was absolutely enjoyable as the staff was very accommodating.
Comment from Hotel Management
31 Jan 2019 by Regards, Duty Manger Hotel Aurora Towers, Hotel Management
Dear Guest, Greetings from Hotel aurora Towers!! Thank you for your valuable feedback. We look forward to welcome you again.
2 out of 5
by A verified traveler

I have to call 3 times to get room clean finally

Posted 17 Dec 2018 on Hotels
Poor check in and housekeeping services not good
Comment from Hotel Management
31 Jan 2019 by Regards, Duty Manger Hotel Aurora Towers., Hotel Management
Dear Guest, Greetings from Hotel aurora Towers!! Thank you for your valuable feedback. We regret the inconvenience caused at hotel and looking forward to welcome you again.
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