Ratings based on 4 Verified Reviews
2.7 Room cleanliness
2.8 Service & staff
1.0 Room comfort
2.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from AIROLI
Posted 14 Feb 2020
Worst service given. The amenities in the room was not working.the hangers was broken.
by A verified traveler
Posted 1 Aug 2019
Rats in room and AC not working. staff is very cooperative and helpful
Comment from Hotel Management
27 Aug 2019 by Managament, Hotel Management
Dear Guest,
We sincerely apologize for the inconvenience caused to you. Our staff had offered to shift you to another room upon your complaint about AC not working, but you denied to shift you to another room. Once again we apologize for the inconvenience caused to you. Regards,
by A verified traveler
Posted 15 Jul 2019
I needed plates n cold drinks for dinner,having requesting them twice on intercom, but they didn't provide me plates.I had to out to shop for cold drinks n plates..
It was so dissapointing.
Comment from Hotel Management
27 Aug 2019 by Management, Hotel Management
Dear Sir, our apologies for any inconvenience caused to you. We have an in house Restaurant and Bar from which we offer room service for our Hotel Guests. We do not encourage outside food at our hotel. Your request for plates for food ordered from outside may have caused confusion and delay in service of the same. Regards,
by A verified traveler
Pathetic experience
Posted 3 May 2017Room was unclean, unhygienic, dusty and dirty. Expedia must take accountability for wrongly advertised properties. I paid 1240 INR per night. In reality, this room is not even worth INR 200. I have the pictures to prove my point. Never coming back to Expedia if you don't make it up to me for such a horrible experience. I expect nothing less than a full refund of my money. And all so important to refund it from the hotel. Appreciate if Expedia contacts me for the pictures before contacting the property.
