Ratings based on 660 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jan 2025
Awesome location. Excellent dinner watching the sunset . Staff very helpful and friendly
Comment from Hotel Management
17 Jan 2025 by Raj Karekar, Hotel Management
Thank you for your wonderful feedback and for taking the time to share your experience with us, Clare! We are thrilled to hear you enjoyed our stunning location and had an excellent dinner while watching the sunset—such a magical moment!Your kind words about our staff being helpful and friendly mean a lot to us, as we strive to ensure every guest feels welcome and well taken care of.We hope to have the pleasure of hosting you again soon for another memorable stay.
by A verified traveler
Posted 10 Jan 2025
Beautiful ocean view from our very comfortable and well appointed suite. The restaurant food was very good.
Comment from Hotel Management
13 Jan 2025 by Raj Karekar, Hotel Management
Hi Joanna,Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed the beautiful ocean view from your suite and found it comfortable and well-appointed. It’s also great to know that you enjoyed your dining experience at our restaurant.Your kind words mean a lot to our team, and we hope to welcome you back for another memorable stay in the future.
by A verified traveler
Posted 10 Jan 2025
Only one complaint, but pretty big one. The bed was entirely uncomfortable. I was booked in a room with a queen and twin bed. My wife and I had to split up due to the queen sinking to the middle. Staff and location were lovely. But as I pay to sleep there the bed was rough
Comment from Hotel Management
13 Jan 2025 by Raj Karekar, Hotel Management
Hi Caleb,Thank you for sharing your feedback about your recent stay with us. We are truly sorry to hear about the discomfort you experienced with the bed in your room. Ensuring our guests have a comfortable and restful stay is a top priority, and we regret that we fell short in this regard during your visit.We appreciate your kind words about our staff and location and will take your comments about the bed seriously. Please know that we will inspect the bed in question and address the issue promptly to prevent similar experiences in the future.Your feedback is invaluable in helping us improve, and we hope to have the opportunity to provide you with a more enjoyable stay should you choose to visit us again.
by A verified traveler
Posted 9 Jan 2025
Comment from Hotel Management
9 Jan 2025 by Raj Karekar, Hotel Management
Hi Tatiana,Thank you for your wonderful 5 out of 5 rating on Expedia. We are thrilled to know that you had such a positive experience during your stay with us. Your feedback inspires our team to continue delivering excellent service.We hope to welcome you back to Scenic Hotel Punakaiki in the near future for another memorable stay.
by A verified traveler
Posted 5 Jan 2025
Comment from Hotel Management
6 Jan 2025 by Raj Karekar, Hotel Management
Hi Balakrishnan,Thank you for your excellent rating and for taking the time to share your feedback on Expedia. We are delighted to know that you had such a positive experience with us.Your support and recognition mean a great deal to our team, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future.
by A verified traveler
Posted 4 Jan 2025
A beautiful property and location for a get away. The scenery is breathtaking with the property located well to take advantage and the beach a lovely spot for a walk.
Comment from Hotel Management
6 Jan 2025 by Raj Karekar, Hotel Management
Hi Dayle,Thank you for taking the time to share your lovely feedback on Expedia. We are delighted to hear that you enjoyed the beauty of our property and its stunning location.It is wonderful to know that the breathtaking scenery and nearby beach added to the enjoyment of your getaway. We are fortunate to be in such a special place, and we love hearing that our guests appreciate it as much as we do.We look forward to welcoming you back for another relaxing and scenic stay in the future.
by A verified traveler
Posted 4 Jan 2025
Comment from Hotel Management
6 Jan 2025 by Raj Karekar, Hotel Management
Hi Michaela,Thank you for taking the time to share your feedback on Expedia. While we are pleased to have had the opportunity to host you, we regret that your experience fell short of your expectations.Your comments are valuable to us, and if there are specific areas where you feel we could improve, we would greatly appreciate hearing from you. Please do not hesitate to reach out directly.We hope to have the opportunity to welcome you back in the future and provide a stay that better reflects the high standards we aim for.
by A verified traveler
Posted 1 Jan 2025
Great location near the beach which is easily walkable. Pancake rocks is right up the road and walkable as well. A few food options in area, no groceries nearby so come prepared. Beach area was awesome but watch for the sand flies!
Comment from Hotel Management
6 Jan 2025 by Raj Karekar, Hotel Management
Hi Craig,Thank you for sharing your feedback and for your excellent rating on Expedia. We are thrilled to hear that you enjoyed our fantastic location near the beach and the proximity to Pancake Rocks. It is wonderful to know that the walkable access to these attractions added to your stay.Your tip about coming prepared, as there are no grocery stores nearby, is helpful for future guests, and we appreciate you mentioning it. Sandflies can indeed be pesky, but we are glad the beauty of the beach area made up for it.We hope to welcome you back in the future for another enjoyable visit.
by A verified traveler
Posted 29 Dec 2024
by A verified traveler from Palmyra
Posted 16 Dec 2024
We had the Ocean View facing rooms and it was great view .
Restaurant has good dining options .
Walking distance to pancake rocks .
Ample parking right in front of the rooms .
Comment from Hotel Management
16 Dec 2024 by Raj Karekar, Hotel Management
Thank you for your fantastic review Gaurang. I am thrilled to hear that you enjoyed the stunning ocean views from your room and found our restaurant dining options to your liking.It is wonderful that our location's proximity to the Pancake Rocks added to your experience, and I am glad the convenience of ample parking was helpful during your stay.We look forward to welcoming you back for another memorable visit.Kind regards,Raj KarekarHotel Manager
