Ratings based on 301 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Oct 2024
Charming place with very helpful staff.
Ideal location too.
Comment from Hotel Management
6 Nov 2024 by Galija, Hotel Management
Dear Yagan,Thank you for your kind words! We’re delighted to hear that you enjoyed our hotel and location. Our team strives daily to provide top-quality service, and we’re thrilled that you noticed our efforts.We look forward to welcoming you back and offering you another pleasant experience!Kind regards,Galija
by A verified traveler
Posted 14 Oct 2024
Not a 3 star hotel at all, 2 star is more appropriate. Only stayed for one night. Unfortunately property is tired and dated, and in need of some maintenance. Staff ok, but not particularly helpful or friendly. Breakfast is not good at all, and we struggled to find anything that we wanted to eat. No hot food cooked to order, no fresh fruit or quality products.
Comment from Hotel Management
6 Nov 2024 by Galija, Hotel Management
Dear Melissa,Thank you for sharing your impressions with us. Your feedback is valuable as it helps us continuously improve our services.We are sorry to hear that your stay did not meet your expectations. Our team carefully selects high-quality ingredients for breakfast to ensure variety and freshness, and we are committed to maintaining high standards. Our staff undergoes various training programs to provide a professional, friendly, and helpful service to every guest.We appreciate your comments and will work to further improve all aspects of our hotel. We look forward to the opportunity to offer you an even more enjoyable stay in the future.Kind regards,Galija team
by A verified traveler
Posted 25 Sep 2024
by A verified traveler
Posted 25 Sep 2024
So cute! The staff was kind and helpful. They even called a cab for us in the morning. The hotel was very quiet and spacious. I just found the whole thing adorable.
Comment from Hotel Management
6 Nov 2024 by Galija, Hotel Management
Dear Nicohl,Thank you for the wonderful comment! We are thrilled to hear that you enjoyed your stay and that our team was able to contribute to your pleasant experience. It’s always a pleasure for us to assist with even the little things, like calling a cab.We’re delighted that you found our hotel charming and cozy, and we look forward to welcoming you back!Kind regards,Galija team
by A verified traveler
Posted 3 Sep 2024
rude staff, horrible rooms conditions and horrible and inhospitable hotel owner, black mole in the bathroom
Im not recommending this hotel
Comment from Hotel Management
3 Sep 2024 by Hotel Galija, Hotel Management
Hello respected,We are very sorry that you had such an impression of our hotel. Every day, we try to please our guests with a high level of service. Our hotel has three stars and is booked every day. There is a large flow of guests, and so far, no one has complained about the rooms, nor are they in bad condition. Our staff is very friendly and adequately serves you. Thank you for your stay, and we hope you will visit us again.Greetings,Hotel Galija
by A verified traveler
Posted 29 Aug 2024 on Hotels
The beds were a little hard, the A/C barely worked, and the WiFi was slow. Besides that, the room was clean, and the hotel was conveniently located within walking distance of everything. It’s an okay place to stay.
by A verified traveler
Posted 18 Aug 2024 on Hotels
Ideal location in Pula. Close to the centre.
by A verified traveler
Posted 16 Aug 2024 on Hotels
by A verified traveler
Posted 12 Aug 2024
by A verified traveler from Montreal
Posted 12 Aug 2024
Room was clean and comfortable. Location good - walking distance to everything. My only comment is that I never like when hotels are restrictive about bringing visitors/friends into your room. They seemed quite strict about this.
