Ratings based on 57 Verified Reviews
3.4 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
We had to move three times. First because the beds were very hard and on street side very noisy.second room beds were a bit better on the pool side but internet didn’t work.. third room beds were way better and room was really big. Internet worked. It was a quiet space. We only use the pool one evening when no one else was there. It was nice. For about three days, there was a soccer tournament so the hotel was filled with kids and families. They had a blast. I would stay at that hotel again. Price was great and walking distance to everything and bus stop right in front.
by A verified traveler from STRATFORD
Posted 12 Nov 2024
Lobby floor levels (read, uneven) are difficult to navigate.
No comfortable seating in rooms.
Lumpy, awful pillows.
by A verified traveler
Posted 23 Oct 2024
As described and as pictured. The room I stayed in was Quiet, comfortable and clean.
It is not far away from the airport, and easily accessible via Uber, Taxi or bus.
by A verified traveler
Posted 29 Sep 2024
Great staff
by A verified traveler from Edmonton
Posted 16 Sep 2024
A cool little place to stay the price is perfect and the atmosphere is homey
Comment from Hotel Management
25 Sep 2024 by Claudia , Hotel Management
Dear Ms. Claudia We would like to express our sincere appreciation for taking the time to share your rating and experience with us.We look forward to welcoming you in the near future.Best regards.Manuela RomanCRM Soy Local
by A verified traveler
Posted 23 Jul 2024 on Hotels
Comment from Hotel Management
26 Jul 2024 by Esthela , Hotel Management
Estimada Sra. Esthela Queremos expresar nuestro más sincero agradecimiento por tomarse el tiempo de compartir su calificación con nosotros.Esperamos recibirle en un futuro cercano.Saludos cordiales.Manuela RománCRM Soy Local
by A verified traveler
Posted 24 Mar 2024
Walking distance to beach and food
Comment from Hotel Management
23 Apr 2024 by Phetnikone, Hotel Management
Dear Sir. PhetnikoneWe would like to express our sincere appreciation for your kind rating and taking the time to share with us your experience, we are pleased to know that you enjoyed during your stay within our hotel Soy Local Puerto Vallarta and that our service met your expectations.Your satisfaction is our top priority, remember that we are at your disposal and look forward to welcoming you in the near future. Best regards.Manuela RomanCRM Soy Local
by A verified traveler
Posted 10 Feb 2024
Did not have the amenities promised. no proper table and chairs, no counter, no microwave. Room was dark, dirty, dingy. Broken,sharp soap dish on the shower wall (dangerous). Rust on the towels. Door hardware was micky-mouse, etc. etc. I have plenty of photos to show this and more. A complete ripoff for what I paid!
Comment from Hotel Management
16 Feb 2024 by Equipo de calidad, Hotel Management
Cordial Greetings, We thank you for sharing your experience with us, we regret that your stay within our hotel Soy local Puerto Vallarte did not meet your expectations due to the situation you presented, we understand how important it is to have the right services during a trip.We apologize for any inconvenience this caused during your stay.Remember that your opinion is valuable to us and allows us to improve. We are at your disposal, we look forward to welcoming you in the near future. Cordially yours.
by A verified traveler
Posted 5 Feb 2024 on Hotels
Everything was absolutely great cleanliness friendly, etc. I recommend that one of the best hotel great spot for everything.
Comment from Hotel Management
16 Feb 2024 by Equipo de calidad, Hotel Management
Kind regards, On behalf of the hotel Soy Local Puerto Vallarta I would like to express our sincere appreciation for your recent stay with us, thank you very much for choosing us, we hope to have you with us again. Cordially yours.
by A verified traveler
Posted 28 Jan 2024 on Hotels
