Ratings based on 364 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
Very nice like a small resort. Great pool and hot tub. The staff are very helpful and breakfast is excellent with charming surroundings. Highly recommend!
by A verified traveler
Posted 10 Nov 2024
I loved the property because it was super cozy. The pool was usually empty and the layout was super convenient for my family. I did run across two large roaches (one in the shared bathroom and one in the main bedroom), which is not uncommon but did make me feel a little icky.
I was also a little disappointed by how far it was from the food in the marina but I appreciated the restaurant on site. Location to airport is superb.
Comment from Hotel Management
11 Nov 2024 by Carlos Pérez General Manager, Hotel Management
Hi Priscilla, thank you for your comment. We are sorry to hear you had a negative experience during your stay, certainly that's something that we need to fix. It is a pleasure for me to read that I found quality in all our services and facilities!
by A verified traveler
Posted 7 Nov 2024
Amazing stay and very warm people
Comment from Hotel Management
8 Nov 2024 by Carlos Pérez General Manager, Hotel Management
Hi Sree, thank you for your comment. It is a pleasure for me to read that I found quality in all our services and facilities! Please visit us again soon, we would love to serve you at your home away from home.
by A verified traveler
Posted 6 Nov 2024
Was given early check-in. Very cute boutique hotel in a quiet more upscale residential neighborhood.
Comment from Hotel Management
6 Nov 2024 by Carlos Pérez General Manager, Hotel Management
Hola Molly, gracias por tu comentario. ¡Es un placer para mí leer que encontraste calidad en todos nuestros servicios e instalaciones! Visítenos nuevamente, nos encantaría atenderlo en su hogar lejos del hogar.
by A verified traveler
Posted 24 Oct 2024
I love the property. I would live there. The place is beautiful. The staff is good
Comment from Hotel Management
28 Oct 2024 by Carlos Pérez General Manager, Hotel Management
Hola Armando, gracias por tu comentario. ¡Es un placer para mí leer que encontraste calidad en todos nuestros servicios e instalaciones! Visítenos nuevamente, nos encantaría atenderlo en su hogar lejos del hogar.
by A verified traveler
Posted 10 Oct 2024
We love to stay in this property the apartments are big and clean and there’s so many restaurants and shops around it and 15 minutes uber ride to downtown puerto Vallarta.
Comment from Hotel Management
11 Oct 2024 by Carlos Pérez General Manager, Hotel Management
Hi Octavio, thank you for your comment. It is a pleasure for me to read that I found quality in all our services and facilities! Please visit us again soon, we would love to serve you at your home away from home.
by A verified traveler
Posted 16 Sep 2024
Overall I would stay here again. No issues from me.
Comment from Hotel Management
4 Oct 2024 by Carlos Pérez General Manager, Hotel Management
Hi Greg, thank you for your comment. It is a pleasure for me to read that I found quality in all our services and facilities! Please visit us again soon, we would love to serve you at your home away from home.
by A verified traveler
Posted 9 Aug 2024
We loved our stay! It is located on a quiet residential street in a gated community, yet this quaint and unassuming resort is there right in the middle. You have the flexibility of preparing your own meals, eating at the resort (amazing food), or heading to the Marina for anything you can dream of. The pool is perfect too! We rode the bikes everyday- to the Marina, the grocery store and even an adventure to Pitillal. We always felt safe and well taken care of. Just loved room 8:-) We will be back!!
PS- the restaurant closes at 5, but we ordered before and got it delivered to our room. Was waiting in the fridge at 7PM when we returned home. Like a special room service of food made with love.
Comment from Hotel Management
29 Aug 2024 by Carlos Perez GM, Hotel Management
Hi Janice, we appreciate your feedback so much, we are very happy that you stay with us was perfect for you and hopefully we can see you again in the near future.
by A verified traveler from Fort Mill
Posted 6 Aug 2024
Comment from Hotel Management
29 Aug 2024 by Carlos Perez GM, Hotel Management
Hi Paul, thank you for your comment. It is a pleasure for me to read that I found quality in all our services and facilities! Please visit us again soon, we would love to serve you at your home away from home..
by A verified traveler
Posted 30 Jul 2024
Comment from Hotel Management
29 Aug 2024 by Carlos Perez GM, Hotel Management
Hi Dennis, thank you for your comment. It is a pleasure for me to read that I found quality in all our services and facilities! Please visit us again soon, we would love to serve you at your home away from home..
