Ratings based on 985 Verified Reviews

4.4 out of 5
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 20 Nov 2024
Staff were so kind and welcoming. The resort is packed with multiple options for dining, activities and more. Will definitely return at my next visit to beautiful Puerto Vallarta
5 out of 5
by A verified traveler

Posted 16 Nov 2024
We absolutely LOVED staying at this resort. We were so impressed with the friendly and helpful staff. Thank you for an amazing time. We will be back!!
Comment from Hotel Management
19 Nov 2024 by Hotel Management, Hotel Management
Esteemed Mr Steve,We appreciate your valuable feedback, we hope that your stay at Marriott Puerto Vallarta Resort & Spa has been rewarding, we hope to see you soon.Thank you for your loyalty!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Nov 2024
5 out of 5
by A verified traveler from Tucson

Posted 11 Nov 2024
You’ll be charged $25 USD per night for resort fees but can only use the spa facilities ONCE per stay free of charge. I stayed five days got charged $125 dollars and was given a coupon for two for ONE hour to use spa with reservation. If you consume $25 or more on their restaurants per day they’ll give you a $25 credit but on a day when you don’t eat at their restaurants you don’t get the credit. If one of the reasons you book this resort is to use the steam room, sauna, jacuzzi, or cold plunge everyday on your stay you need to know this.
Comment from Hotel Management
14 Nov 2024 by Hotel Management, Hotel Management
Esteemed Mrs Viviana,We appreciate your valuable feedback, we hope that your stay at Marriott Puerto Vallarta Resort & Spa has been rewarding, we hope to see you soon.Thank you for your loyalty!
5 out of 5
by A verified traveler

Posted 8 Nov 2024
The place was beautiful. The staff was attentive and kind. The food we ate there was wonderful.
Comment from Hotel Management
8 Nov 2024 by Hotel Management, Hotel Management
Esteemed Mrs Caroline,We appreciate your valuable feedback, we hope that your stay at Marriott Puerto Vallarta Resort & Spa has been rewarding, we hope to see you soon.Thank you for your loyalty!
5 out of 5
by A verified traveler

Posted 6 Nov 2024
The hotel is obviously dated, but that only adds to the atmosphere. The staff is extremely kind and caring. The rooms are clean and recently updated. Other renovations are also happening (not a single bother for guests) so I am excited to come back next year and see the changes.
Comment from Hotel Management
8 Nov 2024 by Hotel Management, Hotel Management
Esteemed Feben,We appreciate your valuable feedback, we hope that your stay at Marriott Puerto Vallarta Resort & Spa has been rewarding, we hope to see you soon.Thank you for your loyalty!
5 out of 5
by A verified traveler

Posted 6 Nov 2024
Las instalaciones estan muy bien disenadas, el espacio es el adecuado: magnifica vista al mar desde el restaurante. Jacuzzi al aire libre limpio, grande.
Comment from Hotel Management
8 Nov 2024 by Hotel Management, Hotel Management
Estimada Srta Irma,Agradecemos sus valiosos comentarios, esperamos que su estadía en Marriott Puerto Vallarta Resort & Spa haya sido gratificante, esperamos verla pronto.
5 out of 5
by A verified traveler

Posted 4 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Hotel Management, Hotel Management
Esteemed Mr Mohammad,We appreciate your valuable feedback, we hope that your stay at Marriott Puerto Vallarta Resort & Spa has been rewarding, we hope to see you soon.Thank you for your loyalty!
5 out of 5
by A verified traveler

Posted 4 Nov 2024
Definitely would come back. Loved everything.
Comment from Hotel Management
6 Nov 2024 by Hotel Management, Hotel Management
Esteemed Mr Fernando,We appreciate your valuable feedback, we hope that your stay at Marriott Puerto Vallarta Resort & Spa has been rewarding, we hope to see you soon.Thank you for your loyalty!
5 out of 5
by A verified traveler

Posted 4 Nov 2024
Good
Comment from Hotel Management
4 Nov 2024 by Hotel Management, Hotel Management
Esteemed Mr Junior,We appreciate your valuable feedback, we hope that your stay at Marriott Puerto Vallarta Resort & Spa has been rewarding, we hope to see you soon.Thank you for your loyalty!