Ratings based on 982 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jan 2025
Welcoming atmospare and breakfast is amazing room was spacious and king bed was super comfy with a view on the church.
Comment from Hotel Management
14 Jan 2025 by Benedicto Rodriguez, Hotel Management
Thank you for your opinion and rating. It is very important for us to know that we fulfill our obligation to provide good service. I appreciate your comment. It helps future guests to know about our service.
by A verified traveler
Posted 7 Jan 2025
The staff at check in, the cleaners and tge breakfast servers were all great. It was a little noisy at night but I think the time of year ( new years) and the location of tge hotel were the reasons. The breakfast was great. Made to order.
Comment from Hotel Management
8 Jan 2025 by Benedicto Rodriguez, Hotel Management
Thank you for your opinion and rating, it is very important to us and motivates us to continue making an effort to serve our guests. I appreciate the comment, it helps future guests.
by A verified traveler
Posted 4 Jan 2025
Basic but clean and outstanding staff. Central location. Breakfast is also included. Highly recommend the guisado (stew). Chicken, meat, pork or vegetarian - all amazing!!! I will stay here again.
Comment from Hotel Management
6 Jan 2025 by Benedicto Rodriguez, Hotel Management
Thank you for your opinion and rating, it is very important for us, it helps us in our work, I appreciate your comment since it helps future guests to know about our work, I will pass it on to our staff since it motivates them in the service to our guests.
by A verified traveler
Posted 4 Jan 2025
Comment from Hotel Management
4 Jan 2025 by Benedicto Rodriguez, Hotel Management
Thank you for your rating, it is very important to us and motivates us in our work towards our guests.
by A verified traveler
Posted 4 Jan 2025
Comment from Hotel Management
4 Jan 2025 by Benedicto Rodriguez, Hotel Management
Thank you for your rating, it is very important to us and motivates us in our work towards our guests.
by A verified traveler
Posted 2 Jan 2025
Clean,friendly,quiet downtown area. Excellent staff. Excellent breakfast.
Comment from Hotel Management
2 Jan 2025 by Benedicto Rodriguez, Hotel Management
Thank you for your opinion and rating, it is very important for us and helps us in our work. I appreciate your comment, it helps future guests to know about our service.
by A verified traveler
Posted 31 Dec 2024
Wow amazing location! Right by the pier. Beds super comfy, spotless, white sheets.
The hotel says "includes breakfast", its more than a little buffet, but a little breakfast restaurant. You get a menu, and they serve you. From bacon and eggs, to simply Mexican style breakfast.We easily saved $50 a day from not eating out for breakfast. Beach, malecon, pier, all within a 5min walk. Will definitely stay again!
Comment from Hotel Management
2 Jan 2025 by Benedicto Rodriguez, Hotel Management
Thank you for your opinion and rating, it is very important for us and helps us in our work. I appreciate your comment, it helps future guests to know about our service.
by A verified traveler
Posted 30 Dec 2024
Very clean! Service was friendly and helpful. Location was close to shopping, restaurants, and the Malecon. The breakfast was great with lots of selection. I would definitely choose to stay again!
Comment from Hotel Management
2 Jan 2025 by Benedicto Rodriguez, Hotel Management
Thank you for your opinion and rating, it is very important for us and helps us in our work. I appreciate your comment, it helps future guests to know about our service.
by A verified traveler
Posted 29 Dec 2024
Hotel was clean, staff great and made to order breakfast although limited, was much better than any continental or buffet style breakfast. The only downside and I mean the only one as the location of the hotel is awesome...is the walls and windows are paper thin. You can hear everything from the adjacent rooms and outside. I mean everything! If you are ok wearing ear plugs to sleep then you should be ok but otherwise you will be kept awake by the tv, snoring and conversations of your fellow travellers.
Comment from Hotel Management
2 Jan 2025 by Benedicto Rodriguez, Hotel Management
Thank you for your opinion and rating, it is very important for us, it helps us in our work, I will pass it on to our collaborators, it motivates them to continue striving in the service to our guests, I appreciate your comment, it helps future guests to know about our service.
by A verified traveler
Posted 29 Dec 2024
Beds very soft. Room cramped but clean. It’s Christmas so PV is buzzing.
Comment from Hotel Management
29 Dec 2024 by Benedicto Rodriguez, Hotel Management
Thank you for your opinion and rating, it is very important for us, it helps us in our work, I appreciate your comment since it helps future guests to know about our work, I will pass it on to our staff since it motivates them in the service to our guests.
