Ratings based on 2,003 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Dec 2024
Roof top pool and bar
by A verified traveler
Posted 3 Dec 2024
by A verified traveler
Posted 2 Dec 2024
Location
by A verified traveler
Posted 2 Dec 2024
Location
by A verified traveler
Posted 1 Dec 2024
Like location for access to both airport and downtown. Nice to be able to use beach pool and beach access although that information isn’t widely shared
by A verified traveler
Posted 1 Dec 2024
The website says laundry service. It wasn’t working and never got repaired
by A verified traveler
Posted 30 Nov 2024
Everything about this property is amazing! Gabriella kept our room spotless, the entire hotel is impeccable. The proximity to a grocery store, mall and many restaurants, make this property an ideal place to stay.
The pool area was great with friendly staff and no people rushing to “save” seats as happens all the time at AI. The only area for improvement IMO is the tiles in the pool are falling off everywhere. I think improvement could be made with the music around the pool, perhaps it could start a little later in the day and turn down a little so you can converse with people and not having to raise your voice.
I would highly recommend, we booked our return trip!
by A verified traveler from Toronto
Posted 30 Nov 2024
The property is in a good location and provides good value and the staff was great!
The room windows are single glazed, therefore you can hear all the outside noise quite clearly like street traffic, etc. It was as if the windows were wide open when they were not, so light sleepers be aware…
by A verified traveler
Posted 29 Nov 2024
Like that it's adults only, beds are comfortable.
Didn't like the loud techno music at the rooftop pool, it's always the same and geared toward 20 somethings who were the minority. They also need to give 4 kingsize pillows in the rooms with kingsize beds, comfortable pillows would make the experience a lot better.
They lost 1 star for the techno music at the pool, otherwise 5 stars.
by A verified traveler
Posted 29 Nov 2024
Great property, generally quiet. With clean and large rooms and great view.
