Ratings based on 38 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jan 2025
Just a little too much up and down the hill,
Comment from Hotel Management
13 Jan 2025 by reservaciones, Hotel Management
Thank you very much for you comments!
by A verified traveler
Posted 12 Jan 2025
Everything is convenient safe and user friendly
Comment from Hotel Management
13 Jan 2025 by reservaciones, Hotel Management
Thank you very much for you comments!
by A verified traveler
Posted 7 Jan 2025
Clean and thoughtfully equipped property! I'll definitely return, hopefully the next door construction will be complete soon because the daytime noise and dust is not ideal.
Comment from Hotel Management
7 Jan 2025 by reservaciones, Hotel Management
Thank you very much for your comments. We will take them into account for our improvements and future guests.
by A verified traveler
Posted 21 Sep 2024 on Hotels
Comment from Hotel Management
23 Sep 2024 by RESERVACIONES, Hotel Management
muchas gracias por sus comentarios!
by A verified traveler
Posted 31 Aug 2024
The property and amenities were great and even included a daily continental breakfast. Laundry service is available for a small fee so that was nice too. We didn’t find out till later that they have a large water dispenser to use if you’re going to get a large 5 Gallon water jug. Everything was clean and staff was super friendly.
The only reason this didn’t get 5 stars were for controllable things. It was a bit loud due to construction next door, but that’s not under their control. However, the construction and renovation right above our unit was and it was pretty loud when trying to sleep in. Another item was the roof was leaking due to rain and the construction and the first time the owner/contact was very be try fast to respond and even offered to move us to another room. The leak wasn’t in the bedrooms so we declined and the fixed it promptly, that was great! However, the construction above us created a new leak in a bedroom a couple days later. As this was in a bedroom, I reached out and never got a response about it. Contacted them at 5:30pm and We had to let the staff know in the morning as there was still no response. (They didn’t even look at my message until the day before I left)
Definitely would’ve have given 5 Stars because it’s a great property at a great price, but the noise and lack of communication brought it down a bit.
Comment from Hotel Management
31 Aug 2024 by reservaciones, Hotel Management
Thank you very much for your comments, we will take them into account for our improvements.
by A verified traveler
Posted 23 Aug 2024
Comment from Hotel Management
26 Aug 2024 by RESERVACIONES, Hotel Management
MUCHAS GRACIAS POR SUS COMENTARIOS!
by A verified traveler
Posted 28 Jul 2024
Comment from Hotel Management
19 Aug 2024 by RESERVACIONES, Hotel Management
gracias por sus comentarios!
by A verified traveler
Posted 11 Jun 2024
This property is great with easy access to both the boardwalk and access to some stores and restaurants that don’t feel touristy.
Comment from Hotel Management
11 Jun 2024 by Miramar Reservaciones , Hotel Management
We appreciate your opinion. Thank you for visiting us
by A verified traveler
Posted 29 May 2024
The property is located on a very convenient area, walkable to malecon but there is construction going on, and it’s very loud. It starts early in the morning so it’s hard to sleep after 7 am and if you are an afternoon nap person like me, you would have a very hard time.
Secondly, we had the brekfast included option and all they serve you is bread and fruit and call it a continental brekfast.
It’s a good property overall but our experience wasn’t that great.
Comment from Hotel Management
30 May 2024 by Casitas Miramar Reservaciones , Hotel Management
Your opinion helps us improve, were sorry abuot those details that were not what you expected. We'll report this. We thank you and hope to see you in a near future.
by A verified traveler
Posted 28 May 2024
Loved it, the view from the roof was great, the room was great
Comment from Hotel Management
28 May 2024 by Reservaciones Villa Mercedes , Hotel Management
Your opinion matters to us, this helps us improve. We hope to see you in a near future
