Ratings based on 52 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Jul 2024 on Wotif
Comment from Hotel Management
9 Jul 2024 by Rema, Hotel Management
Thank you for taking the time to share your thoughts and feedback with us. We are doing our best to provide you the quality service and amenities you deserve! We look forward to serving you again soon.Have a wonderful rest of the day!
by A verified traveler
Posted 27 Mar 2024
Property offered “free” shuttle from the airport but stated it was “extra charge” of 600 pesos because it was after 4pm. Asked for a pillow, was told it was “extra charge.” There was a dirty towel hanging inside the closet when we arrived. The ceiling near the door had some weird, mystery stains that did not look like water damage or stains. The faucet and showerhead was rusted. The water pressure was so low that i had to crouch down to reach the faucet and wash off shampoo from my hair. The breakfast was lacking and I had a dead insect, a mosquito in the middle of my breakfast plate. The staff was not approachable especially when we were ordering from their restaurant. We were not given utensils nor served water. We had to discover on our own that we had to get it ourselves. We were “upgraded” to the family room so that we can have 2 twin beds and the beds looked like kids beds. We were not offered a room refresh nor our room cleaned during our 4 day/3night stay. I do not recommend anyone stay at this hotel.
Comment from Hotel Management
30 Mar 2024 by Rema Tourist Inn, Hotel Management
Dear Ma'am Ana Michele,Thank you for taking the time to share your thoughts and review with us. We sincerely apologize for the experience you had during your stay. This doesn't normally happens and we will work hard to avoid this from happening again. This clearly is not the service we aim to provide our dear guests, most especially you in this matter, and we appreciate you for bringing this to our attention. With this matter being brought to our attention, we will work intensively to be able to aid the mentioned issues. We always aim to provide you the quality service and amenities you deserve.Again, we sincerely apologize for what had occured during your stay. Best regards!
by A verified traveler from Millsboro
Posted 15 Feb 2024
We enjoyed the stay very much.
Comment from Hotel Management
25 Mar 2024 by Rema Tourist Inn, Hotel Management
Dear Wayne,Thank you for taking the time to share your thoughts and feedback with us. We are so grateful for your kind words. We are doing our best to provide you the quality service and amenities you deserve! We look forward to serving you again soon.Have a wonderful rest of the day!
by A verified traveler
Posted 25 Jan 2024
Comment from Hotel Management
25 Mar 2024 by Rema Tourist Inn, Hotel Management
Dear Teresita,Thank you for taking the time to share your thoughts and feedback with us. We are so grateful for your kind words. We are doing our best to provide you the quality service and amenities you deserve! We look forward to serving you again soon.Have a wonderful rest of the day!
by A verified traveler
Posted 21 Jan 2024 on Hotels
Comment from Hotel Management
22 Jan 2024 by Rema Tourist Inn, Hotel Management
Hello Ma'am Precious!We appreciate you for taking your time to share a fair and honest review for us. We always aim to give the best service we could, thank you for pointing out the things we need to work on.Hope to see you again! Have a great day ahead!
by A verified traveler
Posted 8 Jan 2024
The room was very spacious and ideal for the family.
Comment from Hotel Management
22 Jan 2024 by Rema Tourist Inn, Hotel Management
Hello Ma'am Chona!We appreciate you for taking your time to share a fair and honest review for us. We always aim to give the best service we could, thank you for pointing out the things we need to work on.Hope to see you again! Have a great day ahead!
by A verified traveler
Posted 16 Dec 2023
24hours water dispenser not available on site, slippery floor within the parameter of the pool….rubbersheet beside the pool must be in place
Comment from Hotel Management
18 Dec 2023 by Rema Tourist Inn, Hotel Management
Hi Sir Felix!We appreciate you for taking your time to share a fair and honest review for us. We always aim to give the best service we could, thank you for pointing out the things we need to work on.Hope to see you again! Have a great day ahead!
by A verified traveler
Posted 17 Aug 2023 on Hotels
Comment from Hotel Management
18 Aug 2023 by Rema Tourist Inn, Hotel Management
Hi Sir Tariq! Thank you so much for taking the time to leave us this amazing review. Looking forward to welcoming you again!
by A verified traveler
Posted 5 Jul 2023
Comment from Hotel Management
26 Jul 2023 by Rema Tourist Inn, Hotel Management
Hi Sir Thomasito! Thank you so much for taking the time to leave us this amazing review. Looking forward to welcoming you again
by A verified traveler
Posted 27 Apr 2023
Staff is super super helpful, and friendly. The pool is a great way to spend a morning. Tricycle always ready to go. If you have a problem with the room they can switch you to another as long as it's reasonable. Robinson Mall or sm mall is 8mins and bay walk is about the same distance.
Recommend going to karo restaurant for garlic mussels and rice super yummy.
Anyways, would stay again.
Comment from Hotel Management
27 Apr 2023 by Rema Tourist Inn, Hotel Management
Dear Sir Charles,Good Day!Thank you very much for commending our staff and sharing a great review. We work really hard to offer a great accommodation and we are happy that it reflect on your stay with us. It's always been our goal to provide you a comfortable place to rest. Hope to see you again here on your next vacation. 3
