Ratings based on 280 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Dec 2024
Comment from Hotel Management
17 Dec 2024 by Panja Resort Team, Hotel Management
Thank you so much for the review, you are welcome to join us again
by A verified traveler
Female Staff Untrained
Posted 13 Jul 2024 on HotelsThe hotel is good for a short stay. My room had all types of bugs to include bed bugs. The female staff needs training on how to interact with solo female guests. They kept staring 😮. I guess their way of seeing if you can afford the bill, they asked, where's your husband ❓❓I was asked that question a lot in the Philippines, but it was very noticable at this hotel. I found it interesting that the male staff were more comfortable serving and being in my presence. The experience made me feel as though I was in a mere 3 start hotel versus a resort.
Comment from Hotel Management
14 Jul 2024 by Panja Resort Team,, Hotel Management
Thank you for taking the time to provide us with your feedback. We are sorry to hear about the issues you encountered during your stay at our hotel. We take all guest concerns seriously and will address the bug problem immediately with our housekeeping team.We apologize for any discomfort caused by the interactions with our female staff members. We will ensure that they receive additional training on how to interact respectfully with all guests, especially solo female travelers.Your comments regarding the behavior of our male staff members are also concerning, and we will investigate this matter further to ensure that all guests feel equally comfortable and respected during their stay.We appreciate your valuable feedback as it helps us improve our services and create a better experience for all our guests. We hope you will give us another opportunity to exceed your expectations in the future.
by A verified traveler
Posted 27 Apr 2024
It's off the main roads but minutes away from them. It has a view to die for. The staff as most of the Filipino people are, well just super polite and gracious. If I go back to Palawan I know where I will stay. Worth a visit and you'll see why, plus the food and breakfast is incredible not to mention the rooftop bar and beautiful swimming pool.
by A verified traveler
Posted 12 Apr 2024
Incredibly disappointed with our stay. When we arrived, despite having a confirmed booking they didn’t have enough room for our entire stay. Housekeeping didn’t visit our rooms unless specifically asked, building works going on at all hours, transfers given away, and awful communication. The staff was nice but unable to help at most occasions, due to poor management. I would not stay here again and would urge other to never stay here to avoid stress and disappointment.
Comment from Hotel Management
16 Apr 2024 by Panja Resort Team,, Hotel Management
We are very sorry for that, and we value your feedback. We aspire to serve you again in the near future, and your satisfaction is our top priority. We value your time spent writing a review for us. That you thoroughly enjoyed working with us makes us very happy.
by A verified traveler
Posted 5 Apr 2024
The property is very nice, but has potential to be better. It needs a western manager to come in and take over operations for a little while to increase efficiency of the staff as well as the training of the staff. The staff were very friendly and helpful, but just didn’t seem to have the training to know how to make the operation run smoothly, and to help generate more income for the hotel.
Comment from Hotel Management
16 Apr 2024 by Panja Resort Team,, Hotel Management
We are happy that you enjoyed your stay at our hotel, and we value your feedback. We aspire to serve you again in the near future, and your satisfaction is our top priority. We value your time spent writing a review for us. That you thoroughly enjoyed working with us makes us very happy.
by A verified traveler
Posted 1 Apr 2024 on Hotels
Comment from Hotel Management
16 Apr 2024 by Panja Resort Team,, Hotel Management
We are happy that you enjoyed your stay at our hotel, and we value your feedback. We aspire to serve you again in the near future, and your satisfaction is our top priority. We value your time spent writing a review for us. That you thoroughly enjoyed working with us makes us very happy.
by A verified traveler
Posted 31 Mar 2024
Very nice hotel and very nice pool area, quite remote and peaceful.
Comment from Hotel Management
16 Apr 2024 by Panja Resort Team,, Hotel Management
We are happy that you enjoyed your stay at our hotel, and we value your feedback. We aspire to serve you again in the near future, and your satisfaction is our top priority. We value your time spent writing a review for us. That you thoroughly enjoyed working with us makes us very happy.
by A verified traveler
Posted 9 Mar 2024
Outstanding staff, peaceful location beautiful place , recommend for place to stay. Had a Good warm welcome and taken care of 10/10!
Comment from Hotel Management
9 Mar 2024 by Panja Resort Team, Hotel Management
Dear Miguel,Thank you for your sweet comments. We're glad to hear that you had a great stay. We hope we leave a remarkable experience to your stay in Palawan.Regards,
by A verified traveler
Posted 26 Feb 2024
The hotel is clean and comfortable, with friendly staff to accommodate your needs. Free shuttle to shopping and the airport is convenient. The beach areas are far away and need transportation to.
Comment from Hotel Management
16 Apr 2024 by Panja Resort Team,, Hotel Management
We are happy that you enjoyed your stay at our hotel, and we value your feedback. We aspire to serve you again in the near future, and your satisfaction is our top priority. We value your time spent writing a review for us. That you thoroughly enjoyed working with us makes us very happy.
by A verified traveler
Posted 26 Feb 2024
Perfect stay,staff were amazing and so friendly definately would stay here again .
Comment from Hotel Management
16 Apr 2024 by Panja Resort Team,, Hotel Management
We are happy that you enjoyed your stay at our hotel, and we value your feedback. We aspire to serve you again in the near future, and your satisfaction is our top priority. We value your time spent writing a review for us. That you thoroughly enjoyed working with us makes us very happy.
