Ratings based on 31 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Feb 2024
So I had originally booked three nights at this location. My flight got in late, so I arrived at 10:40 in the evening to discover that my room did not have a toilet or shower in the room… I was expected to use a communal bathroom out in the hallway. Of course, none of this was mentioned in the description of the property. The owner said that she offered to change my room, but there was confusion on that issue.
In any event, I checked out the next morning, and walked away from my last two nights.. Expedia says that they are working on a partial refund, but we will just have to see. The owner seemed nice enough, but the property needs to be clear in guests expectations.
by A verified traveler
Ok for layover
Posted 22 Mar 2023 on HotelsRoom was facing street and no sound isolation at all. Not for lights sleepers. Small ants everywhere in room. Be aware that it is shared bathroom (toilet/shower in one) although I did not realize when booking. Ok for layover before going to El Nido.
by A verified traveler from Patterson
Posted 22 Jun 2022
The only good thing about this place is the man in the front desk. Don't believe it when it says "breakfast included" in expedia cause its not included. There's also no hot shower. The ac sucks too
by A verified traveler
Posted 28 Apr 2022
When I called and complained about the lack of the breakfast that was to come with the room, the management turned off the hot water heater in the shower so for the last day of our stay we had to shower in cold water. Not very nice. The air conditioner did not work very well I didn’t sweat a lot but was uncomfortable most of the night.
Comment from Hotel Management
29 Apr 2022 by Cynth, Hotel Management
Breakfast is excluded in the rate plan. The hot and cold shower is plugged and the guests will have the control to heat the water. The air conditioning recently went through maintenance and is working well. We treat our guests nicely and if there are any problems our staff will be there to assist.
Thank you for staying with us!
by A verified traveler
Posted 9 Oct 2019 on Hotels
Comment from Hotel Management
10 Oct 2019 by Cynth, Hotel Management
Thanks for staying with us.
by A verified traveler
Posted 24 Sep 2019
The staff were great. Went well beyond the extra mile. Rooms were clean. Breakfast was simple but good. Only drawback is the restrooms are a little small. We loved the host and staff. Will stay again for sure.
Comment from Hotel Management
24 Sep 2019 by Cynth, Hotel Management
Thanks for staying with us, looking forward to seeing you again in our place.
by A verified traveler
Posted 16 Apr 2019 on Ebookers
Good location for both airport and tourist attractions such as baywalk. Nice style building and spacious room. Excellent breakfast of bacon, eggs, toast and coffee. Only downside was the noise and light since we were in the front of the property. Overall excellent value and stylish.
by A verified traveler
Nice stay! Very near to city centre!
Posted 11 Mar 2019 on HotelsAmazing and comfortable. We stayed in a nice room which was upgraded and we didn't pay for the 1st night upgrade. The host was kind and very accommodating!
by A verified traveler
Posted 5 Oct 2018
a beautifully converted house with antique charm and decor. Host Cynthia is there to make guests feel taken cared of, at the same time ensuring space and privacy. Orange Mangrove is very centrally located with the interesting destinations within walking distance. we highly recommend staying here.
by A verified traveler
Satisfactory place to stay in Puerto Princesa.
Posted 30 Jan 2018 on HotelsThe hotel was adequate and not bad for the relatively low price.
