Ratings based on 17 Verified Reviews
4.1 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Be ready to check your 1st world priorities
Posted 15 Jul 2019 on HotelsGreat hidden facility away from all the population so it was perfect. There is no phone signal and the staff here seemed less than willing to share the WiFi. It also didn’t work and when I asked why she replied “it’s because you have an iPhone. An iPhone can’t connect to the WiFi” which made no sense. The water didn’t work on the first night and They also DO NOT have an airport shuttle like they said they do. I had to take a city bus (₽150) to get there, walk 500m to where a small motorcycle would meet me, AND then pay him ₽50 to get to the hotel. Taxis are hustlers here so be careful, they all are in some ring to rip tourists off.
by A verified traveler
Posted 29 Apr 2019 on Hotels
Don't miss the big tree boat tour. It's a bit pricey, but a beautiful dao tree.
by A verified traveler
Posted 3 Mar 2019 on Hotels
Wifi was only available in one area and would cut out very easily. Very nice staff, a bit secluded but very chill atmosphere. Our door hinge was busted upon entering but it had a temporary fix that was ok.
Comment from Hotel Management
26 Apr 2019 by steve, Hotel Management
thanks alan
for your review, sometime we have higth speed wifi sometime no wifi , we at the jungle here in palawan,
we hope to see you again
jungle team and steve
by A verified traveler
Dreadful. Steer clear.
Posted 9 Oct 2018 on HotelsFantastis location. Could be something really great, but misses the mark in so so many ways.
Don't be fooled by the bar photo on the river. It is not operable, falling apart and certainly not stocked. Our first day there we had 8 or 10 locals drinking on the floor of it for 2 hours. The second day we had 17 teenagers on the shorefront of 6 hours. During this time we could not access the river and were smoked out when they decided to build a barbecue fire. We were forced to retreat to our room.
The owner thinks he is doing the right thing by being talkative to his guests. He is totally invasive on peoples privacy. I felt very sorry for a couple on their honeymoon and they couldn't get rid of him.They warned us as soon as we arrived. He follows you to your dining table and wants to talk to you while dining. Furthermore he smokes in the dining are!!! He also puts his staff down infant of guests. Not terribly smart! Clearly had no experience in hospitality. Just thought he would build a resort on the river and all would work out great!!
Such a shame because the location is fabulous.
by Felipe
Could have been a decenstay but too many strikes..
Posted 24 Jul 2017 on HotelsCould have been a good stay but their lack of communication, planning and transportation consumed precious vacation time. It's impossible to have anybody answer the phone at the resort. They don't provide any reliable transportation from the isolated resort to the main road (had to wait ~1hr) and they weren't much help in booking tickets for attractions. The resort itself has a lot of character (i.e. camping style), tucked away deeply in the woods along a river. The wait staff and front desk staff were nice.
Recommended
for Everyoneby A verified traveler
Good!!
Posted 15 Apr 2017The receptionist i forgot his name, he is just the best. He went out of his way to solve some tour isues for me.
by LITO
Location very far
Posted 21 Feb 2017 on HotelsAlthough we like peace & quiet but didn't expect it to be in the woods & no choice of food more appropriate for backpackers or hikers.
by April
Clean and comfy
Posted 4 Jan 2017 on HotelsA nicely run hotel away from typical attractions. Clean and comfortable rooms. Ours happened to have a super cool bathroom with small light colored stones covering the floor with large dark tile stepping stones right where you needed them. Loved it!! It got hot during the evenings (we were there in December) and the heat laid on us like a heavy blanket. I believe all rooms have a fan, but it didn't really help move the air around. We survived with hand fans (randomly purchased at the beginning of our trip) and that helped us get through the hottest times of the evenings. Leaving the windows open at night helps bring in the cooler evening air and the windows are all covered with bug screens to keep you from being eaten alive. Brilliant! An unusual twist to the natural surroundings are two multi colored strobe lights that get turned on each night as it gets dark. Regardless of a party. As is the music... I suspect a request to turn down/off the music would be honored. Every single staff member was truly very cheerful and lovely. Personally, the lights and music distracted from the natural environment, but not enough to complain.
The menu is varied and decent. Due to location, finding another restaurant without a taxi seemed unlikely...though I'm not 100% sure. Food service is slow (common in Palawan) so don't wait until you are ravenous! There are a few chartered excursions for purchase available from the hotel. We enjoyed three hot lazy days here.
by A verified traveler
Rekommenderas EJ!
Posted 8 Mar 2019 on HotelsStor varning för detta hotell. Två timmar från flygplatsen puerto Princess. Ingen fungerande toalett, dusch eller kran. Helt förfallet utan några aktiviteter.
Comment from Hotel Management
26 Apr 2019 by steve, Hotel Management
hi Isabelle
thanks for your objective review
we are 53km out of puerto and the normal time to come to us by bus,van motorbike or car is 45min to max 1hour. dont now where you stopp over.
for the fosit we have maintenance just give info.
steve
by A verified traveler
Posted 19 Jan 2019 on Hotels
Comment from Hotel Management
19 Jan 2019 by Steve, Hotel Management
Thank you richard for your max points;))
Our guests stratification is our Top priority . We hope we have you back.
Steve &Team
