Ratings based on 123 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.4 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 May 2024 on CheapTickets
it was a nice place
by A verified traveler
Posted 15 May 2024 on CheapTickets
the place was nice. check in was fast. the pool is convenient. some of the staff were a bit snobbish but i don't know what's going on with their lives.
by A verified traveler
Posted 4 May 2024
Description of the location and facilities are false.
by A verified traveler
Posted 13 Dec 2023 on Hotels
by A verified traveler
Posted 19 Nov 2023 on Hotels
by A verified traveler
Posted 22 Sep 2023 on Hotels
by A verified traveler
Posted 22 Sep 2023
I liked the property, very clean and spacious. Food pricing was a bit high but being a resort type it is to be expected. Otherwise worth every penny minus the bad road going to it.
by A verified traveler
Posted 4 Dec 2022
Close to restaurants and shops.
by A verified traveler from Doha
Posted 12 Oct 2022
Booked two nights here but had to move to another hotel cos the bed was too small… am not going to detail what happened with the hotel management trying to charge us more for an almost similar room with a bigger bed …I
by A verified traveler
Posted 8 Sep 2022 on Orbitz
They charged for everything , 20 Pesos for a water, service charge on all meals, internet was terrible. Would NOT go back their again.
Comment from Hotel Management
9 Sep 2022 by MJL, Hotel Management
First of all, we would like to thank you for your review, for every review is an opportunity for us to improve our services and to correct misconceptions/misunderstandings. Water by the glass is free of charge, we only charge for distilled water refill of big bottles/water jugs since we also purchase the distilled water that we serve our guests at the restaurant for free; May we clarify that we do not make extra charges for anything else except for the Service Charge in the restaurant which is standard in most restaurants. As for the internet connection, during your stay, it was not just our hotel that was affected by the outage of PLDT, but the entire Puerto Princesa; still we did apologize and do apologize again for the inconvenience brought about by the PLDT outages during the first week of September.We would like to thank you sir for your stay with us and we wish you well.
