Ratings based on 117 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Birds chirping
Posted 4 Jul 2024 on HotelsRelaxing hearing the chirping of the birds, the greenish surrounding, above all the friendly Staff
Comment from Hotel Management
8 Jul 2024 by BTGI, Hotel Management
Thank you so much for taking the time to review. We are really pleased that you enjoyed your stay with us.
by A verified traveler
Posted 16 Jun 2024 on Hotels
Comment from Hotel Management
21 Jun 2024 by BTGI, Hotel Management
Thank you so much for taking the time to review. We are really pleased that you enjoyed your stay with us.
by A verified traveler
Posted 12 Nov 2023
A wonderful place, nicely landscaped, with a bird aviary and a gigantic swimming pool, enclosed with a perfect temperature. A friendly staff. The absolute best place I've ever stayed at, and at a very fair price.
Comment from Hotel Management
14 Nov 2023 by Maria Theresa, Hotel Management
It was nice to hear from you and know that your stay with us was enjoyable. It was a pleasure to meet you and we hope that if you are in Puerto Princesa in the future, you will consider Balay Tuko as an accommodation choice. Best wishes to you.
by A verified traveler
Posted 23 May 2023 on Hotels
Comment from Hotel Management
25 May 2023 by Maria Theresa, Hotel Management
Thank you so much for taking the time to review. We are really pleased that you enjoyed your stay with us.
by A verified traveler
Safe bet choice
Posted 15 Mar 2023 on HotelsGoos stay overall. It’s a bit far from Puerto Princesa town but easily reachable by tricycle (15 minutes). Staff super friendly and very caring. Clean and spacious room. Delicious breakfast.
Comment from Hotel Management
28 Mar 2023 by BTGI, Hotel Management
Thank you very much for taking the time to review. We are really glad that you enjoyed your stay with us.About the location, you can easily see it on the map and decide whether to stay here or not, but sorry, we can't move our hotel.
by A verified traveler
Posted 14 Mar 2023 on Hotels
Comment from Hotel Management
28 Mar 2023 by BTGI, Hotel Management
Thank you for your lovely review and we are pleased that you enjoyed your stay.
by A verified traveler
Posted 8 Mar 2023
The property grounds are really nice. Lovely garden in the centre of the property. The restaurant is outside looking into the garden. Nice made to order breakfast. They have a swimming pool aswell, (possibly communal). Unfortunately, not much to do in the area. Other restaurants are about a mile away, and the centre is more than 2 miles away. The staff were all very friendly and polite throughout my stay.
Comment from Hotel Management
10 Mar 2023 by Joel, Hotel Management
Thank you for your positive comments and I'm glad you enjoyed your stay. Indeed when booking a hotel, you should always check the location on Google maps.
by A verified traveler
Posted 28 Jan 2023
This place was so serene and calming. Much needed after 2 days of travel and a crazy night in Manila! I felt that I was able to regroup and recenter before moving on to the next town. The people were amazing and the foooooood!! Omg the food was great. Their cook is amazing.
Comment from Hotel Management
29 Jan 2023 by Maria Theresa, Hotel Management
The entire Balay Tuko Garden Inn team would like to thank you for choosing our hotel and for taking the time to share your opinion.We are delighted to hear that you had a good time thanks to the comfort of your room and our breakfast.We all look forward to welcoming you back soon!
by A verified traveler
Posted 4 Jan 2023
The greenery is nice, paid extra for our son when it’s supposed to be free as per advertised online.
Comment from Hotel Management
5 Jan 2023 by Joel, Hotel Management
Have a good day,Thank you for your review.Sorry but you are wrong: Here is what is on your voucher:Arrival Departure Adults Children/Ages Room Nights Hotel ConfJanuary 2, 2023 January 4, 2023 2 1 /15 2Special request2 large twin beds, non-smokingIt is clear that you requested 2 single beds, but in fact you were 3 adults as your son is 15 years old.It is free for children under 6 years old when sharing existing bedding.But not a teenager taller than you.Regards
by A verified traveler
Posted 5 Jun 2022
I love the staff, Irene and Loi is very friendly, accommodating and helpful. They both go over and beyond my expectations. The Garden is beautiful and large. Picnic table is available for guest. I was able to bring food and have my family eat our dinner together in a picnic table. They let us cook our rice and cold water is available for us to use.
There’s kettle to use although it’s shared, it’s useful to make coffee. Bath soap is provided but no shampoo and conditioner. There’s glasses and coffee mugs provided and safe box in the room.There’s table and chair in every room to sit with your friends. Friends or family are welcome to visit and they are so welcoming. I felt really home here.
Downside, I got insects bites. It’s normal though when you’re in nature.
Thank you Balay Tuko. I will be back.
Comment from Hotel Management
6 Jul 2022 by Balay Tuko, Hotel Management
Hi Ma'am Lil, thank you for your kind review! Thank you for choosing us here at Balay Tuko, it was a pleasure to serve you and your family po. We can't wait to see you again!
