Ratings based on 224 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Nov 2024
It was wonderful resort. Excellent breakfast! They offered tours that you can booked there and get pickup from resorts . We went to several and it was amazing! I recommend Astoria to everyone ❤️❤️❤️ we will be back
by A verified traveler
Posted 8 Nov 2024
Really enjoyed our time. The surrounding areait's very limited, but it's nice and clean and people. As always, in the Philippines are amazing, we ate off property as much as we ate on property. We still had a great time. They even brought in lobster for us. I'd say the only thing wrong is the beach line very , very shallow even at high time so no swimming. Pools are good i just missed the Ocean swim
by A verified traveler
Posted 30 Oct 2024
The staff is always smiling and calling you by name. They go out of their way to help and accommodate your needs and desires. The grounds are beautiful.
Comment from Hotel Management
2 Nov 2024 by The Astoria Palawan Management, Hotel Management
Dear Edwin, Thank you for your wonderful review! We're thrilled to hear that our staff made such a positive impression and that you enjoyed the beautiful grounds. Your kind words motivate us to continue providing exceptional service and creating a warm, welcoming environment. We look forward to welcoming you back soon!Always your Astoria,The Astoria Palawan Management
by A verified traveler from Laurel
Posted 19 Oct 2024
Great staff and wonderful service. We had a relaxing and plesant stay.
Comment from Hotel Management
2 Nov 2024 by The Astoria Palawan Management, Hotel Management
Dear Jacqueline Flores, Thank you for your lovely review! We're thrilled to hear that you enjoyed your stay with us and found our staff to be helpful and attentive. Providing a relaxing and pleasant experience is our top priority, and it’s wonderful to know we achieved that for you. We hope to welcome you back soon for another great visit!Always your Astoria,The Astoria Palawan Management
by A verified traveler
Posted 13 Sep 2024
Huge property. Kind people. Efficient service. Slightly dated but very though maintenance going on all the time. Definitely would recommend
Comment from Hotel Management
16 Sep 2024 by The Astoria Palawan Management, Hotel Management
Dear Ghazali, Thank you for your review! We're thrilled to hear that you enjoyed your stay at Astoria Palawan and appreciated our team's kindness and efficient service. We are committed to maintaining our property and continually improving the guest experience. Your recommendation means a lot to us, and we hope to welcome you back soon!Always your Astoria, The Astoria Palawan Management
by A verified traveler
Posted 23 Aug 2024
Four great pools. Fantastic evening shows
Comment from Hotel Management
29 Aug 2024 by The Astoria Palawan Management, Hotel Management
Dear Lachlan, Thank you for your wonderful review! We're thrilled to hear that you enjoyed our four great pools and the fantastic evening shows. Your feedback is greatly appreciated, and we hope to welcome you back soon for more memorable experiences!Always your Astoria,The Astoria Palawan Management
by A verified traveler
Very nice
Posted 24 Jul 2024 on HotelsNo lockable bathroom doors and big gaps to see in.
Comment from Hotel Management
19 Aug 2024 by The Astoria Palawan Management, Hotel Management
Dear Jeremy, Thank you for your feedback regarding your recent stay at Astoria Palawan. We appreciate you bringing these concerns to our attention. We're sorry to hear that the bathroom privacy did not meet your expectations. Your comments are valuable, and we will certainly look into ways to improve our facilities for a better guest experience. We hope to have the opportunity to serve you better in the future.Always your Astoria,The Astoria Palawan Management
by A verified traveler from Henderson
Posted 9 Jul 2024
Comment from Hotel Management
19 Aug 2024 by The Astoria Palawan Management, Hotel Management
Dear Edna, Thank you for your feedback! We appreciate you taking the time to share your thoughts about your stay at Astoria. We're glad to hear that the property met your expectations, but we’re always looking for ways to improve. If you have any specific suggestions or comments, please feel free to reach out to us. We hope to welcome you back in the future!Always your Astoria,The Astoria Palawan Management
by A verified traveler
Posted 30 Jun 2024
Comment from Hotel Management
22 Jul 2024 by The Astoria Palawan Management, Hotel Management
Dear Adam, Thank you for sharing your feedback with us. We're truly sorry to hear that your stay did not meet your expectations. We value all guest input and would appreciate the opportunity to learn more about your experience. If you're willing, please reach out to us directly so we can address your concerns and work towards improving our services. Your satisfaction is very important to us.Always your Astoria,The Astoria Palawan Management
by A verified traveler
Posted 29 Apr 2024
A little isolated but wonderful place.
Comment from Hotel Management
6 May 2024 by The Astoria Palawan Management, Hotel Management
Dear Christopher,Thank you for your feedback! We appreciate your kind words about Astoria Palawan. We strive to create a wonderful experience for all our guests and are glad to hear that you enjoyed your time with us. Please come back and visit us again soon!Always your Astoria,The Astoria Palawan Management
