Ratings based on 163 Verified Reviews

3.8 out of 5
87% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Nov 2024
1 out of 5
by A verified traveler

Horrible hotel i've ever been

Posted 2 Jul 2024 on Hotels
not happy for it dirty bedroom ,tv doesn't work aircon is very noisy,outside is luck of maintenance ,pool is very dirty that's why we didn't use the pool the only thing i like is the front desk staff ,some of the kitchen staff & the worst thing is one of the maintainance crew is rude i hate it the most , i never recommend this hotel it is old & dirty,they are only good on pictures but it is very far from the reality
3 out of 5
by A verified traveler

Friendly, clean and comfortable

Posted 28 Mar 2024 on Hotels
Nice staff and comfortable hotel.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Feb 2024 on Hotels
3 out of 5
by A verified traveler

Posted 2 Dec 2023
Average hotel. I booked it because of the hottub but of course it did not work. They charge 35 pesos for a very small bucket of ice. There food is very pricey. Staff is hit and misd, sometimes nice and sometimes not. Once its your day to checkout the staff true colors come out. Very rude people. No thank you for you stay, safe travels or even a goodbye. I would not wasted your money and stay here. It is not close to anything and over priced for what you get
5 out of 5
by A verified traveler

Posted 25 Sep 2023
We had a lovely stay. The rooms face the inner garden with pool. It's beautiful and peaceful. Good service.
2 out of 5
by A verified traveler

Posted 20 Sep 2023
The pool was not maintained. The property was undergoing construction and I was not notified. The staff at the restaurant was unattentive.
4 out of 5
by A verified traveler

Posted 21 Jul 2023
Our booking included continental breakfast for 4 but was denied by staff. We’re given a menu to order for a fee.
Comment from Hotel Management
22 Jul 2023 by Love, Hotel Management
Good day!Upon checking with our front desk, when the guest check in our FO duty informed them that continental breakfast is included on their room and offer upgrade breakfast if they want with additional cost. But guest said that they can't take their breakfast because they will leave very early in the morning.
5 out of 5
by A verified traveler from Downey

Posted 23 Jun 2023
Pool and lobby were nice outdoor spaces to hang out and relax after a long tour day to the river. We ordered food to be delivered and bought drinks at the liquor store
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Jun 2023 on Hotels