Ratings based on 98 Verified Reviews

4.0 out of 5
82% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Tampa

Posted 5 Nov 2024
The location is superb. It is a walking distance from Robinson's Mall and popukar fastfood chain. It is also convenient to hail a taxi and public transpo. Staffs are polite. I particularly commend "King" who works at the dining section for his readiness to assist guests. Room is average. There was no power socket in the bathroom for hair dryer, shaver,etc. Furnitures are old, and outside noise can be heard.
5 out of 5
by A verified traveler

Posted 12 Oct 2024
It's a very dated hotel, but it's clean, and the staff is super friendly and helpful.
Comment from Hotel Management
14 Oct 2024 by -Coleen , Hotel Management
Dear Valued Guest, Your feedback made our day! We’re so glad you had a wonderful experience with Citystate Asturias Hotel. If there’s anything else you’d like to share or need in the future, we’re all ears and look forward to serving you again soon!”Thank you,
2 out of 5
by A verified traveler from Vacaville

Posted 1 Jun 2024
Airport pick up was not readily available, takes a long time to pick up service phone. Some staff were not service oriented. Doorman was consistent in opening and closing doors. We did not receive a welcome drink, while some guest received welcome drink as observed.
5 out of 5
by A verified traveler

Posted 25 Apr 2024
Staff was friendly
5 out of 5
by A verified traveler

Posted 4 Mar 2024 on Ebookers
Nice hotel’friendly staff’good dining options’near to the mall(shopping center)would stay again’helped me out with transfers to El Nido‘very good❤️
5 out of 5
by A verified traveler

Posted 14 Feb 2024
Very good
5 out of 5
by A verified traveler

Posted 2 Jan 2024
My family is grateful for an exceptional service we received during our stay at Citystate Asturias Palawan, from the front desk to the tour coordinator, all were very professional, cordial, and have excellent customer service. The rooms are spacious and clean. The free big breakfast was a life saver for the all-day Puerto Princesa tours.
5 out of 5
by A verified traveler

Amazing

Posted 25 Dec 2023 on Hotels
Easy booking , nice place
5 out of 5
by A verified traveler

Stop over

Posted 15 Dec 2023 on Hotels
Nice stay
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Dec 2023 on Hotels
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