Ratings based on 8 Verified Reviews
2.7 Room cleanliness
2.6 Service & staff
2.5 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Didn’t get re refund
Posted 16 Jan 2023 on HotelsIt was ok. But the breakfast was supposed to be included. And got charged 40$ for 2 every day didn’t get re imbursed.
Comment from Hotel Management
24 Feb 2023 by gracias , Hotel Management
buenas noches david, gracias por tu reseña. tu reserva debe especificar que tienes desayuno incluido, nuestros desayunos tienen un costo aproximadamente de 10 dolares.
by A verified traveler
Posted 31 Dec 2022
Super malo
Comment from Hotel Management
1 Jan 2023 by Jolanda , Hotel Management
We are very sorry, you did not feel good in our property, we will do everything to improve the experience of our guests.Happy New Year!
by A verified traveler from santiago
Posted 22 Aug 2022
Nice location, facilities lack of maintenance.
Comment from Hotel Management
24 Sep 2022 by muy buen huésped, amable, tranquilo y muy educ. , Hotel Management
gracias por tu comentario, lamentamos mucho que te encontraras en tiempos difíciles con el personal de mantenimiento. pues solo una persona esta trabajando, debido a problemas de salud. tomaremos muy en serio tu sugerencia.
by A verified traveler
Posted 30 Aug 2021
The atmosphere the environment
Comment from Hotel Management
30 Aug 2021 by muy buen huésped, amable, tranquilo y muy educ. , Hotel Management
Gracias. te esperamos pronto.
by A verified traveler
Posted 4 Jul 2019
Comment from Hotel Management
21 Nov 2022 by no se expreso y eso no nos ayuda a mejorar la expe, Hotel Management
GRACIAS
by A verified traveler
Posted 30 Dec 2018
The door staff were very nice and did their best to accommodate. Despite repeated complaints I had no hot water for most of my stay. Music at the bar was stupid loud for the first couple nights which was annoying because all the rooms are within 150 feet of the bar. Air conditioner, shower head and t.v didn't work in my first room. So I was moved to another room the next night. It seemed as though the staff were not expecting me when I arrived.
Comment from Hotel Management
15 Jan 2019 by Team Oasis, Hotel Management
We regret you were disappointed with certain aspects of your stay at Oasis Resort. Please be assured your comments have been taken most seriously and the specific issues you have raised have been rectified.
by A verified traveler
Posted 2 Sep 2022
Este sitio es una casa de citas y es asi como deberia llamarse.
Comment from Hotel Management
5 Sep 2022 by no se expreso y eso no nos ayuda a mejorar la expe, Hotel Management
Buenas tardeslamentamos mucho su mala experiencia en nuestro sitio. le pedimos excusas, y le sugerimos que cuando busque un sitio para adultos pregunte sobre a que se refiere y que ofrecen.
by A verified traveler
Very bad
Posted 19 Nov 2018 on HotelsVery bad
Comment from Hotel Management
12 Jan 2019 by OasisTeam, Hotel Management
We regret to hear you were not happy when you stayed with us but without details we cannot investigate any further. We are always working to improve customer care in order that we can make improvements wherever necessary.
