Ratings based on 994 Verified Reviews
3.6 Room cleanliness
3.6 Service & staff
3.8 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
All was good
Comment from Hotel Management
20 Nov 2024 by Lifestyle Holidays Resorts, Hotel Management
Dear Alexander,Thank you for your great comments and positive review. We would be pleased to welcome you back to Cofresi Palm for another unforgettable vacation!!Thank you so much!!Sunny Regards,
by A verified traveler
Posted 18 Nov 2024
The property overall is decent to stay if you come with the expectation of you get what you pay for. Reasonable hotel that needs improvement in the outdated rooms, although they were clean and the AC worked wonderfully. The food was my favorite part about the stay, it was better than I expected however the drinks need a work. Cheap liquor is used and not much of a variety in cocktails that the bar tenders are willing to make (they stick to the menu). The main lobby pool needs major improvement at first glance I got nervous to stay there but then when we ventured out to the other areas we were pleasantly surprised. Over all a good deal for a decent place and reasonable price.
Comment from Hotel Management
19 Nov 2024 by Lifestyle Holidays Resorts, Hotel Management
Dear Kafrin,Thank you for sharing your feedback with us. We appreciate your time and effort in helping us improve our services.Your comments are very valuable to us and we will consider them to enhance our guests' experience.We will work hard to address these issues and ensure that they are not repeated in the future, we hope to have the opportunity to welcome you back soon.Best regards,
by A verified traveler
Posted 18 Nov 2024
The resort was Good but is very inconvenient that you have to wait for shuttle buses to go from one place to another inside the property. The food was not what I expected.
Comment from Hotel Management
18 Nov 2024 by Lifestyle Holidays Resorts, Hotel Management
Dear Guest,Thank you for your positive review. Your comments are very valuable to us and we will consider them to enhance our guests' experience.We will work hard to address these issues and ensure that they are not repeated in the future.Best regards
by A verified traveler
Posted 14 Nov 2024
I thought the staff was incredibly attentive but my room was very dingy. The food options were excellent but it was difficult to secure reservations at the restaurants. The VIP Beach was incredible. There's no room service which is very uncommon for all inclusive resorts
Comment from Hotel Management
14 Nov 2024 by Lifestyle Holidays Resorts, Hotel Management
Dear Teresa, thank you for taking the time to share your comments with us. All your comments are very helpful to improve our services. Let us apologize for not exceeding your expectations in some aspects of your stay with us. Best Regards,
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Lifestyle Holidays Resorts, Hotel Management
Dear Ikwas,Thank you for sharing your feedback with us. We appreciate your time and effort in helping us improve our services.Your comments are very valuable to us and we will consider them to enhance our guests' experience.Regards.
by A verified traveler
Posted 11 Nov 2024
Not updated as photos on line portray. Listed on Expedia as all inclusive but I had to pay $250 more at check in for the all inclusive benefits. Was definitely not worth the money for what you get. I will never stay here again and advise anyone else against doing so.
Comment from Hotel Management
14 Nov 2024 by Lifestyle Holidays Resorts, Hotel Management
Dear Briana,Thank you for sharing your feedback with us. We appreciate your time and effort in helping us improve our services.Your comments are very valuable to us and we will consider them to enhance our guests' experience.Regards.
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Lifestyle Holidays Resorts, Hotel Management
Dear Jose, thank you for taking the time to share your feedback with us. Let us apologize for not exceeding your expectations in some aspects of your stay with us. Best Regards,
by A verified traveler from Bayamon
Posted 28 Oct 2024
I visited these resort every year for almost ten years. The people that work in these resort are the best. They pay attention to detail and make you feel good. The only bad thing is the guests smoking everywhere there is not a smoking policies. And the roomsneeds improvement. Wh have prombles with the showers it only have hot water. And little water pressure. Other than that I enjoy my stay.
Comment from Hotel Management
29 Oct 2024 by Lifestyle Holidays Resorts, Hotel Management
Dear Guest,Thank you for your great comments and positive review. We would be pleased to welcome you back to Cofresi Palm for another unforgettable vacation!!Thank you so much!!Sunny Regards,
by A verified traveler
Posted 28 Oct 2024
Everything its far away and to eat its a schedule, and Wifi its only 1 hour per day. Electricity went out two time. Too much walking to get to places and i didnt have help with my luggages .
Comment from Hotel Management
29 Oct 2024 by Lifestyle Holidays Resorts, Hotel Management
Dear Guest,Thank you for sharing your feedback with us. We appreciate your time and effort in helping us improve our services.Your comments are very valuable to us and we will consider them to enhance our guests' experience.We are sorry to hear that we fell short of your expectations in some aspects during your stay with us.We will work hard to address these issues and ensure that they are not repeated in the future.Thank you again for your feedback and we hope to have the opportunity to welcome you back soon.Best regards,Expedia Guest Services Team. -
by A verified traveler
Posted 27 Oct 2024
It was an amazing experience, everyone was so nice
Comment from Hotel Management
29 Oct 2024 by Lifestyle Holidays Resorts, Hotel Management
Dear Guest,Thank you for your great comments and positive review. We would be pleased to welcome you back to Cofresi Palm for another unforgettable vacation!!Thank you so much!!Sunny Regards,
