Ratings based on 73 Verified Reviews
4.4 Room cleanliness
4.0 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Aug 2024
We enjoyed our stay and will definitely be coming back.
Comment from Hotel Management
13 Aug 2024 by Carmen Canez, Hotel Management
Hello Mario, good morning!! Thank you very much for your review. Happy to hear you had a nice time and enjoyed your past stay. Looking forward to see you back again.
by A verified traveler
Posted 12 Jul 2022
Pretty much I like everything we enjoy every day the only thing I don't like is the restaurant anything also is ok
Comment from Hotel Management
8 Aug 2022 by Carmen Canez, Hotel Management
Hello Mr. Abraham, thank you very much for your review. Appreciate. Thank you for choosing Kivoya. Hope we can see you back soon. Regards.
by A verified traveler
Posted 9 Jul 2022
Amazing place with great view / quiet / spacious place / everything was great/ unforgettable.
Comment from Hotel Management
8 Aug 2022 by Carmen Canez, Hotel Management
Hello Mrs. Roxana, hope we can see you back soon. Sincerely!
by A verified traveler
Posted 6 Jul 2022
by A verified traveler
Posted 23 May 2022
This place was AMAZING!! Very quiet and perfect for a family vacation! We will definitely be back!!
Comment from Hotel Management
23 May 2022 by Carmen Canez, Hotel Management
Hello Mrs. Kasi, good morning! Thank you very much for your time and choosing Kivoya. See you back soon. Kind Regards
by A verified traveler
Posted 19 Mar 2022
The room was awesome!! Hard to find need more signs going to property. 20 minutes outside of all the action Puerto Peñasco. If you are looking for secluded and quite this is the spot.
Comment from Hotel Management
19 Mar 2022 by Carmen Canez, Hotel Management
Hello, good morning! Hope you are doing well today! This is nice to hear all was good except for the distance. Hope we can see you back soon. Sincerely
by A verified traveler
Posted 6 Sep 2021 on Hotels
Everything was excellent! Not a single complaint or discomfort. Will be returning for sure. 10 stars
Comment from Hotel Management
6 Sep 2021 by Carmen Canez, Hotel Management
Hello Mr. Tyler, good morning!! Thank you very much for choosing Kivoya. Appreciate your review, and happy to hear you have enjoyed your past stay. Hope we can see you back very soon. Sincerely
by A verified traveler from Pico Rivera
Posted 5 Sep 2021
We had an amazing time at Luna Blanca. Everyone in my family had their own space and we felt extremely comfortable. I would just recommend d that the furniture be updated in the living area. And the table was missing a glass top. We are already planning our 2022 family getaway.
Comment from Hotel Management
6 Sep 2021 by Carmen Canez, Hotel Management
Hello Mrs. Paula, good afternoon!!
Hope you are doing well today, thank you very much for choosing Kivoya. We are on the process now of remodeling, so next time you will sure see all changes, and be happier. Kind regards.
by A verified traveler
Posted 9 Aug 2021
Was advertised as a 2 king bed and 2 queen 3 bedroom unit. So expecting a pull out sofa or a room with 2 beds. Actually is a 1 king 2 queen bed villa. So my teenage daughter had the couch. not that comfy, but she will survive.
Comment from Hotel Management
27 Aug 2021 by Carmen Canez, Hotel Management
Hello good afternoon!! I am so sorry for inconvenient caused because of not having correct bedding. For future will make sure this match and don´t have any further problem. Hope we can see you back very soon. Sincerely!!
by A verified traveler
Posted 14 Jul 2021
Comment from Hotel Management
27 Aug 2021 by Carmen Cañez, Hotel Management
Thank you very much. Hope we can see you back very soon. Sincerely!!
