Ratings based on 10 Verified Reviews

4.4 out of 5
100% of guests recommend
4.4 Room cleanliness
3.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Relaxing and quiet atmophere, great stay to get away

Posted 10 Jun 2022 on Hotels
Stay was great overall 4. 5 out of 5. Only negative Chairs n loungers covered in bird waste which could have been cleaned. Great place to get away from the hustle and bustle and unwind.
Comment from Hotel Management
12 Jun 2022 by Carmen Canez, Hotel Management
Hello Mrs. Angela, good morning. Thank you very much for choosing Kivoya. Will sure advice this to owner. Hope we can see you back soon. Sincerely!!
5 out of 5
by A verified traveler

Posted 2 May 2022
This place was so first class lovely and the staff was amazing. The condo is spacious and beautifully decorated. They give you a pass to go to the Mayan Palace, which is only 2 miles away (check in with the guard - the road isn't closed, you just have to give your name and let them know where you're going). The Mayan has several places to eat and amazing pools.
Comment from Hotel Management
2 May 2022 by Carmen Canez, Hotel Management
Hello, good afternoon Mrs. Melanie, thank you very much for choosing Kivoya and staying with us. Happy to hear you had a nice time and all went fine. Will sure see you back very soon. Regards
5 out of 5
by A verified traveler from Tucson Arizona

Posted 1 Jul 2020
Very secluded and peaceful quiet and enjoyed the pools
5 out of 5
by A verified traveler from Gilbert AZ

Posted 8 Oct 2019
Great views, very good condo in a nice, quiet location. I hesitated to book here because it’s far from the main town but it turned out to be excellent Quiet and peaceful. Full use of the Mayan Palace facilities as added bonus. Kivoya staff very helpful. Definitely stay here
Comment from Hotel Management
10 Oct 2019 by Adriel R , Hotel Management
Thank you so much for your feedback! We really appreciate it! We are going to keep working improving our services! We hope to have you back soon! Best Regards
3 out of 5
by A verified traveler

Posted 22 Jun 2019
Comment from Hotel Management
22 Jun 2019 by Kivoya Team, Hotel Management
Thank you for your review.
5 out of 5
by A verified traveler

Posted 19 Oct 2020 on Hotels
Comment from Hotel Management
22 Oct 2020 by Carmen Canez, Hotel Management
Hello Luis, good morning!! Hope you are doing well today!! Thank you very much for choosing Kivoya. Hope we can see you back soon. Sincerely
4 out of 5
by A verified traveler

Posted 22 Sep 2020
Comment from Hotel Management
22 Oct 2020 by Carmen Canez, Hotel Management
Hello, good morning! Thank you very much for choosing Kivoya. Hope we can see you back soon. Sincerely
5 out of 5
by A verified traveler from Mexicali

Posted 16 Aug 2020
Estuvo muy bien todo el servicio. Exelwntw lugar para descanzar y relajarse
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Nov 2019 on Hotels
5 out of 5
by A verified traveler

Posted 23 Aug 2019 on Hotels
Excelente, muy tranquilo y muy comodo
Comment from Hotel Management
3 Oct 2019 by Kivoya Team, Hotel Management
Gracias por sus comentarios. Regrese pronto!:)