Ratings based on 337 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Apr 2023
by A verified traveler
Posted 31 Mar 2023
by A verified traveler
Posted 21 Mar 2023
by A verified traveler
Posted 10 Mar 2023 on Hotels
Clean but not luxurious. Pillows could use an upgrade! Lulu and George, who work here, make the stay feel like family. Great location- just off the beach and close to restaurants.
Comment from Hotel Management
15 Mar 2023 by Hotel Gota de Sal, Hotel Management
Thanks
by A verified traveler
Posted 9 Mar 2023
After being assigned the wrong room on the 1st night, Natalie went above and beyond to accommodate me and get me into the best suite in the hotel. Staff are great, the location is ideal, the rooms are clean and a concerted effort is being made to enhance the property. I would recommend this hotel that is not a 4 star but has everything you need.
Comment from Hotel Management
15 Mar 2023 by Hotel Gota de Sal, Hotel Management
Thanks
by A verified traveler from Salt Lake City
Posted 3 Mar 2023
These guys gave away my room after I secured it with a pre-payment through Expedia. - I was screwed w/o a room in Mexico even after I pre-paid for it.
They gave me a refund... but don't trust these guys. I showed up with Bags and 8:00 PM, and they told me "Tough Luck" under no uncertain terms.
Reserver... beware! Preparyment means nothing to this hotel.
by A verified traveler
Posted 25 Feb 2023
This property has obviously had no maintenance for quite some time. When I opened my sealed soap package it was gooey and dirty inside, it went straight in the trash! The plumbing fixtures looked like they hadn’t been cleaned in a long time. The man who signed us in seemed completely unsure of what he was doing and did not give us the original room that was on our check in papers. I think others had complained that got there ahead of us and he just gave the rooms to whomever wanted them. The pool area was pretty rundown and the cushions on the lounge chairs were visibly dirty. Don’t go here unless renovations and maintenance are done in a large way.
Comment from Hotel Management
26 Feb 2023 by Hotel Gota de Sal, Hotel Management
Thanks for your comments!
by A verified traveler
Posted 20 Feb 2023
This is a bare bones hotel. The property has not been maintained or improved for some time. The photos in the advertisement must be old because it is has a worn out look now. I guess at $62 a night you get what you pay for. The good items were; LuLu our cleaning lady was a joy. We were approximately 1/2 a block from the beach.
Comment from Hotel Management
20 Feb 2023 by Hotel Gota de Sal, Hotel Management
Thanks for your comments !
by A verified traveler
Posted 17 Feb 2023 on Travelocity
On the beach. In great location to main square. Lotsa great restaurants. Nothing fancy, very basic accommodations, great price.
Comment from Hotel Management
20 Feb 2023 by Hotel Gota de Sal, Hotel Management
Thanks for your comments !
by A verified traveler
Best secret in Puerto Morelos!
Posted 17 Feb 2023 on HotelsClean, basic room with comfortable beds, hot water in shower and Excellent location steps to the beach! Pool was refreshing-great value!
Comment from Hotel Management
20 Feb 2023 by Hotel Gota de Sal, Hotel Management
Thanks for your comments !
