Ratings based on 744 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Dec 2024
Comment from Hotel Management
26 Dec 2024 by DSMR, Hotel Management
Dear Erik,Thank you for giving us a moment of your valuable time to share with us about your recent stay with us.Looking forward to host you again any time soon!Kind regards from DSMR staff.
by A verified traveler
Posted 24 Dec 2024
Excellent resorts top quality
Comment from Hotel Management
24 Dec 2024 by DSMR, Hotel Management
Dear Edgar,Thank you so much for your review.We hope to see you again soon!Kind regards from all the staff!
by A verified traveler
Posted 22 Dec 2024
We had good time
Comment from Hotel Management
23 Dec 2024 by DSMR, Hotel Management
Dear YelenaThank you so much for your review. We hope to see you again soon!Kind regards from all the staff!
by A verified traveler
Posted 17 Dec 2024
Comment from Hotel Management
17 Dec 2024 by Guest Service Manager, Hotel Management
Dear Stephanie, Thank you so much for sharing with us your great review. We cannot wait to see you again soon. Kind regards,
by A verified traveler from Barrington
Posted 15 Dec 2024
Great place
Comment from Hotel Management
15 Dec 2024 by Guest Service Manager, Hotel Management
Estimado Edgar, Muchas gracias por su excelente calificación, estaremos esperando volver a verlos de nuevo muy pronto! Saludos de parte de todo nuestro equipo!
by A verified traveler
Posted 13 Dec 2024
Comment from Hotel Management
13 Dec 2024 by Guest Service Manager, Hotel Management
Dear Zach, Thank you so much for your good review. We hope to be able to host you again soon. Kind regards from all the staff!
by A verified traveler
Posted 12 Dec 2024
Great experiance
Comment from Hotel Management
13 Dec 2024 by Guest Service Manager, Hotel Management
Estimado Jose, Muchas gracias por visitar Desire Riviera Maya y compartir su excelente calificación. Estaremos esperando volver a verlos de nuevo muy pronto. Saludos de parte de todo nuestro equipo!
by A verified traveler
Posted 11 Dec 2024
The new Eden addition to the property is beautiful. The rooms, pool, hot tub, entertainment and restaurant facilities are first class.
Comment from Hotel Management
11 Dec 2024 by DSMR, Hotel Management
Dear Carl,Thank you for sharing your feedback about your recent stay with us. We were thrilled to have the opportunity to host you once again and eagerly look forward to creating more memorable moments during your next visit.Best regards from all of us at DSMR!
by A verified traveler
Posted 9 Dec 2024
Comment from Hotel Management
9 Dec 2024 by DSMR, Hotel Management
Estimada Maria, Muchas gracias por haber visitado Desire Riviera Maya, agradecemos mucho su excelente calificación. Estaremos esperando volver a verlos pronto. Saludos de parte de todo el staff!
by A verified traveler
Posted 5 Dec 2024
Very limited beach, minimal activities
Comment from Hotel Management
7 Dec 2024 by DSMR, Hotel Management
Dear Kristie,Thank you for giving us a moment of your valuable time to share with us about your recent stay with us.Looking forward to host you again any time soon!Kind regards from DSMR staff.
