Ratings based on 96 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Mar 2024
Cute but spartan accomodation for a low price…host is friendly and helpful. Good value if you don’t need high end.
by A verified traveler from Lenoir City
Posted 27 Sep 2022
I arrived a little late, around dusk. I entered, and walked around the buildings, but there was no signage to direct me to an office or anything. No attempt had been made to contact me through Whatsapp or anything like my other accommodations had. Luckily a man appeared from outside the property and led me to my room. The room itself was simple as I expected, which would be fine, but there were some notable flaws that I really didn't like. First of all, the shower was okay. It actually had hot water unlike most of the places I stayed in Mexico, but the silicone shower head had a huge leak, so most of the water hit the wall instead of me. The air conditioner was jerry-rigged with a timer, so it could only be operated for a maximum of 4 hours, and also, it was locked onto a high temperature to save them money, but not to make me comfortable while I slept. And while I slept, the air conditioner was busy dripping water on the table below it where I had my cash and my new passport, so both were soaked when I woke up in a pool of sweat since the air conditioner had shut off. Also, there was a pull-down blind that was broken, so I had to hold it down using a lamp weighted with a bottle of water to have privacy in my room. My assessment is that the owners are so cheap that they make their customers uncomfortable to make a little more profit, which I think is unwise. I cannot recommend this accommodation as a result unless the owners change their mindset and fix the problems.
by A verified traveler
Posted 1 Feb 2022
We really liked the staff and the friendly atmosphere and all the extra work the staff went to to make our stay wonderful. Having free bicycles available made getting to the beach a breeze. However, there are feral cats that you can not approach that fight and spray urine on your door or articles left in the office. It’s a small thing to overlook in an otherwise wonderful place. Thank you again
by A verified traveler
Posted 1 Nov 2021 on Travelocity
Nice town, restaurants within walking distance.
Comment from Hotel Management
18 Nov 2021 by Eva y Bernardo, Hotel Management
Thank you Charles, we are glad that you liked our small charming town "Puerto Morelos" and we hope to have you back.
by A verified traveler
Posted 14 Feb 2021
Very friendly and helpful. Nice atmosphere. Close to everything
Comment from Hotel Management
15 Feb 2021 by Buenos Dias, Hotel Management
Thank you for your visit and for sharing your opinion, have a happy rest of the year and we hope to see you again
by A verified traveler
Puerto Condo
Posted 13 Feb 2020 on HotelsThe location was within a new gated, safe community. Taxi to town square where touristy restaurants & shops and bars are in the evening. Daytime bike ride of 6-7km to and from is good if your active. The condo is awesome very well equipped in the kitchen to enjoy home meals, snacks and refreshments. Guests be aware of the currency being requested.
Comment from Hotel Management
14 Feb 2020 by Eva and Bernardo , Hotel Management
Hello Deneen, thank so much. My best regards.
by A verified traveler
Posted 8 Jan 2020
Comment from Hotel Management
11 Jan 2020 by Eva, Hotel Management
Hello and thank you very much for staying with us.
by A verified traveler
Buenas Dias is a hidden gem.
Posted 1 Jan 2020 on HotelsBuenas Dias is a hidden gem. Throw out your Canadian or American ideas of what a neighbourhood or b&b should look like, and you will enjoy everything this “mom & pop” operation has to offer. The neighbourhood is safe, the people friendly, and the food nearby excellent. Allow yourself to experience a more genuine Mexico with these excellent Spanish/English speaking hosts who go out of their way to make you welcome.
Very comfortable, clean accommodations, great included breakfast.
Comment from Hotel Management
4 Jan 2020 by Marlit, Hotel Management
Andrew thank you very much.
by A verified traveler
Posted 19 Nov 2019
I liked the colors, the decoration, the beds were comfortable, the owners are nice and their maid, Marly will do her best to help you in case of problems.
What we didn't like was the fact that we had No HOT WATER at all during our 3 days and nights, and having a 22 mi ths old baby with this issue wasn't very pleasing.. Also we had 2 water infiltrations during our 1st night, 1 on my luggage and the other on on my bed, the pillow and bed was soakes. But they fixed the problem on the next day.
Also for some reason there is an image of a pool in the pictures of the property but there was no pool at all.. False info. I think that the owner should have at least give us the round trip to airport for free due to the fact that we paid for something that we didn't get, I had to negotiate to pay half for round trip.. Anyways.. I won't recommande it. First and last time for me
Comment from Hotel Management
21 Nov 2019 by marlit, Hotel Management
Hello Mr micko and thanks for being with us, sorry about the incident, but we offer you right away other room and you refuse to do it and stay in the room the 3 days . also is true we give you ride to airport and charge you round trip from airport to hotel and hotel to airport for usd 62 but also you refuse to pay and give us only usd 40 , you want us to give you for free the stay and honest Mr micko we cant do that is expensive to operate this busines, I can see this review show you hungry to us because we dont charge you less (usd 40 taxes and breakfast included per day) sorry about the inconvinient and we will work in some issues to be better. Thanks again Mr Micko.
by A verified traveler
Posted 3 Jul 2019
I loved the property it was clean and had a nice atmosphere. The owner treated me and my family very well. I would highly recommend to stay here if you would like to travel around Mexico great prices and great service
Comment from Hotel Management
19 Jul 2019 by marlit, Hotel Management
Hello and thanks for staying with us , thank you hope see you again all.
