Ratings based on 43 Verified Reviews
4.8 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from BROOKLYN, NY
Posted 25 Jun 2024
Room quality
by A verified traveler
Posted 28 May 2024 on Hotels
by A verified traveler
Nice hotel, nice amenities for
Posted 4 May 2024 on HotelsThe food at the restaurant was really good except you have to wait for it a while. Staff were friendly and helpful. I wish the pool wound had been warm.
Comment from Hotel Management
14 May 2024 by Félix Vera Jefe servicio al huésped , Hotel Management
Dear Jacqueline, Thank you for sharing your experience with usWe have shared your comments with our restaurant team in order to improve our service times.Our maintenance team has reviewed the pool maintenance processes to improve the water temperature. Once again thank you for your comments and we hope to have you back in our home soon to exceed your expectations. Best regards
by A verified traveler
Posted 26 Apr 2024
First time here in Puerto Montt and I was anxious about where to stay. Once I saw there was a Courtyard by Marriott, I was relieved. It’s a nice property and my room overlooks the town with a view of the Pacific Ocean. It is clean and to be honest one of the nicest Courtyards I have visited. After a rather stressful series of business meetings in Santiago, this has been perfect.
Comment from Hotel Management
14 May 2024 by Félix Vera Jefe servicio al huésped , Hotel Management
Dear Erika, On behalf of the entire hotel team, I want to thank you for sharing your experience with us.We are glad to hear positive comments. Your comments have been shared with our entire team as a way of celebrating the excellent experiences we have offered our guests. Once again, I thank you for taking the time to share your comments.We look forward to welcoming you back soon.Best regards
by A verified traveler
Posted 24 Feb 2024
beautiful hotel and the staff was very friendly. Love it
Comment from Hotel Management
29 Mar 2024 by Félix Vera Jefe servicio al huésped , Hotel Management
Dear Ricardo, Thank you for sharing your experience with us We have forwarded your comments to our team Best regards
by A verified traveler
Posted 15 Feb 2024 on Wotif
It is the Marriott which makes it luxury. Comfy bed and large room. The breakfast is unreal
Comment from Hotel Management
29 Mar 2024 by Félix Vera Jefe servicio al huésped , Hotel Management
Dear Liz, Thank you for sharing your experience with usWe are pleased with your comments, we have shared them with our entire team. We hope you arrived safely at your destination Best regards
by A verified traveler
Posted 12 Feb 2024
Good hotel
Comment from Hotel Management
29 Mar 2024 by Félix Vera Jefe servicio al huésped , Hotel Management
Dear Gary, Thank you for sharing your experience with usWe hope you arrived safely at your destination Best regards
by A verified traveler
Posted 2 Feb 2024 on Hotels
Comment from Hotel Management
29 Mar 2024 by Félix Vera Jefe servicio al huésped , Hotel Management
Estimado Stan, Gracias por compartir su experiencia con nosotros Esperamos haya llegado bien a su destino Saludos cordiales
by A verified traveler
Posted 24 Jan 2024 on Hotels
by A verified traveler
Posted 23 Nov 2023
Able to use microwave at the mini snack corner in the lobby... awesome
Comment from Hotel Management
24 Nov 2023 by Félix Vera Jefe servicio al huésped , Hotel Management
Dear Silvia, Thank you for taking the time to share your experience We are glad to know that we made your stay pleasant, your comments help us to improve more and more. We hope you arrived safely to your destination
