Ratings based on 11 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.2 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Jul 2021 on Hotels
by A verified traveler
Posted 17 Jan 2021 on Hotels
Beautiful restaurant and lobby, modern and quaint rooms. The staff was very friendly and helpful.
Comment from Hotel Management
19 Jan 2021 by Equipo Ancora, Hotel Management
Muchas gracias Sr. Jonathan fue un gusto poder atenderle. Trabajamos duro día a día para ofrecer el mejor de los servicios, aunque la situación actual es bien dura. Esperamos volverle a ver por nuestras instalación algún día, será un gusto atenderle de nuevo. Un saludo de todo el equipo de Hotel Ancora.
by A verified traveler
Posted 10 Nov 2020
Comment from Hotel Management
28 Dec 2020 by Equipo Ancora, Hotel Management
Muchas gracias estimado/a por su calificación que nos llena de esperanza para afrontar este futuro incierto por el que pasa el turismo. El equipo Ancora trabaja día a día para ofrecer el mejor de los servicios. Siempre será bienvenido a ésta, su casa fuera de su casa. Feliz año nuevo, lleno de esperanza y paz.
by A verified traveler
Posted 29 Sep 2019
by A verified traveler from Canada
Posted 29 Sep 2019
The property and room was very clean and well kept. The location is great to walk everywhere....from the beach to the main street for taxis. Breakfast options were great and the restaurant staff were always smiling and welcoming. Would have been nice to have bottled water replaced everyday in the room as we stayed 5 nights.
Dinner however, was a disaster. We ordered a seafood platter, most expensive on the menu, and everything was dry, overcooked, and cold. We mentioned to the servers and was hoping the owner or manager would be concerned and adjust the price, but sadly no. There are many great seafood restaurants to choose from in Puerto Lopez (Carmita's), and within easy walking distance.
by A verified traveler
Posted 12 Aug 2019
Staff was wonderful. Clean. Close to the malecón. Food was great
by A verified traveler
Posted 11 Feb 2019
Good location, host was very nice and friendly....
Comment from Hotel Management
9 Mar 2019 by Gema, Hotel Management
Muchas gracias estimado, su reseña nos hace seguir trabajando duro para que huespedes como usted se sientan felices en nuestras instalaciones. De parte del equipo Ancora reciba nuestras mas sincero agradecimiento. Saludos.
by A verified traveler from Punta Blanca, Santa Elena, Ecuador
Posted 21 Aug 2018
I think this is the nicest hotel in Puerto Lopez. Yes, there were a few problems, and a few things could have been better, but in the grand scheme of things, not worth mentioning! I wouldn't have wanted to move anywhere else for the 4 nights I was there! Well run, professional staff, great restaurant and very friendly! Edgar, from Columbia, was outstanding and spoke very good English. Diane, the "wellness woman" gave the BEST massage I have ever had anywhere!!!
Comment from Hotel Management
15 Oct 2018 by Javier, Hotel Management
Hello Laura, we are enormously grateful for your comment and help us to strive every day more and make the stay of the guests an unforgettable experience when passing through our facilities. We look forward to you on another occasion and provide you with the greatest service. Many greetings
by A verified traveler
Posted 31 Dec 2019 on Hotels
by A verified traveler
Posted 31 Jul 2019 on Hotels
