Ratings based on 25 Verified Reviews
4.1 Room cleanliness
3.7 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Sep 2023
Cero recomendable, se fué la luz, nadié respondió en los teléfonos, no hay servicio de comida.
Nos quedamos atrapados porque como no había luz, no abría el porton eléctrico, tuvimos que brincarnos para poder salir.
Pésimo lugar
by A verified traveler
Posted 25 Jun 2019
by A verified traveler
Could use some improvement
Posted 29 Apr 2018The staff were not very friendly or helpful
The air conditioning was broken and the breakfast was very average
Comment from Hotel Management
7 May 2018 by Hotel Manager, Hotel Management
Dear Guest, We greatly appreciate your comments regarding the service and your stay, they help us to improve our service. We regret the inconvenience that it had with the air conditioning, with the breakfast and with our staff. We hope to receive it again and be able to reverse the situation. Remaining at your disposal.
Best regards
Fernando Rios
by A verified traveler
Nice stay at the Raices cabins
Posted 11 Apr 2018 on HotelsStayed in the cabins - very nice and spacious! Very quiet as well which was appreciated. They provide a light breakfast in the cabins which is a good way to start the day. Note you have to check in at the main hotel and they then drive you the 50m to the cabins.
Comment from Hotel Management
7 May 2018 by Fernando Rios, Guest Services Manager, Hotel Management
Dear Mrs. Shyam,
Thank you very much for your comments help us improve our service We are very happy that you enjoyed our facilities. We hope to receive it again.
Best Regards.
Fernando Rios
Guest Services Manager
Recommended
for Everyoneby A verified traveler from canberra
Beautiful lodges
Posted 22 Mar 2018This hotel is a little out of town but the lodges are beautiful, well equipped. However it should be noted that there is no reception at this hotel, you have to check in across the road. There is no details anywhere to tell you this.
Comment from Hotel Management
7 May 2018 by Fernando Rios - Hotel Manager, Hotel Management
Dear Gust,
We appreciate your comments regarding our Lodges location. Your feedback is very important for us to improve our service. We have take a note about the check in suggestions. It will be a pleasure welcome you back in a near future Kind regards.
Fernando Rios
Hotel Manager
by A verified traveler
Posted 1 Dec 2016 on Hotels
by A verified traveler
Private and beautiful bungalow
Posted 25 Sep 2016 on HotelsGreat bungalow. Great room. Very safe area. Would rent it again in a second.
by A verified traveler from Vancouver, Canada
A bit run down but nice pool area
Posted 13 Feb 2016
Pros: you could walk to nice restaurant (de la fonte)
Cons: warnings about carnaval noise, cleaner, better service
Location: you have to stay somewhere to go to Iguazu falls, this would have been ok if not for the multi-night parties until 3-4am..
Carnaval was happening so sleep couldn't start until 3am as main concert area just 100m from hotel and the whole town was there
Could have been a nicer stay if staff were better or friendlier but only bright spots were the pool and a great Italian restaurant (De La Fonte) a short walk away
by A verified traveler
Posted 21 Aug 2024
Room is quite huge and fare is not expensive. Cleaned enough and good breakfast.
by A verified traveler
Posted 5 Dec 2022 on Hotels
Todo muy bien. La recepcion muy amables. El desayuno rico. La cabaña muy bonita y gon todos los extras . El unico pero que le pongo es que podrian llevar el equipaje de la recepcion a las cabañas .
