Ratings based on 38 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
5.0 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2025
Comment from Hotel Management
2 Jan 2025 by Guest Experience Team, Hotel Management
Dear María,Thank you for your excellent feedback. We are thrilled to hear that you had a wonderful experience with us. Your satisfaction is our greatest reward and motivates us to continue providing the best possible service.We look forward to welcoming you back in the future.Best regards,
by A verified traveler
Posted 1 Jan 2025
Comment from Hotel Management
2 Jan 2025 by Guest Experience Team, Hotel Management
Dear Anna,Thank you for your excellent feedback. We are delighted to hear that you had a wonderful experience with us. Your satisfaction is our greatest reward and motivates us to continue providing the best possible service.We look forward to welcoming you back in the future.Best regards,
by A verified traveler
Posted 29 Dec 2024
The property is lovely. A beautiful walk in a tropical forest. The staff were so kind and helpful. Everyone went out of their way to make the trip a great experience.
Comment from Hotel Management
2 Jan 2025 by Guest Experience Team, Hotel Management
Dear Eileen,Thank you for your lovely feedback. We are delighted to hear that you enjoyed the walk in the tropical forest and found our staff kind and helpful. It was our pleasure to make your trip a great experience.We look forward to welcoming you back in the future.Best regards,
by A verified traveler
Posted 27 Dec 2024
We stayed at this property in villa #3 over Christmas, we had some trouble with our flights and travels and the host staff was very kind and great at communicating with us about what time we would arrive. When we got to the airport there were no cabs available and they were able to send us transport to pick us up and bring us to our lodging! They also did a special Christmas Eve dinner that ended @10 which was when our plane arrived. They kept the dinner open for us and provided us the special meal, they even kept the harpist to play for us while we ate. Everyone was very kind and made us feel welcome. I have multiple deathly allergies and they were very accommodating! There is a nice short trail around the area, 2 pools, and a restaurant all clean and well kept! Every day there is a new surprise treat food for you to eat which was one of our highlights of our stay! The breakfast is included and is brought to your villa at the time you decided in the morning! It was very good and fresh! We were even able to learn about Yerba Mate and have a social cup with host staff! I would recommend this stay to anyone planing on taking a trip here! They also helped by getting a cab to bring us to the national park, someone to help us exchange our US currency, and someone to get us back to the airport! Thank you so much to all the staff!
Comment from Hotel Management
2 Jan 2025 by Guest Experience Team, Hotel Management
Dear Tiffany,Thank you so much for your wonderful feedback. We are thrilled to hear that you had such a positive experience during your stay with us over Christmas. It was our pleasure to assist with your travel arrangements and to make your Christmas Eve dinner special. We are glad that you enjoyed the accommodations, the trail, pools, restaurant, and the daily surprise treats. Your kind words about our staff and their efforts to accommodate your allergies mean a lot to us.We look forward to welcoming you back in the future and providing another memorable stay.Best regards,
by A verified traveler
Posted 4 Dec 2024
Had a lovely stay at Overo! They provide room service and allowed me to have a late check out at no extra charge. Although it is slightly removed from the city center, it was easy to arrange transportation through the front desk. They even arranged for our laundry to be picked up and dropped off. Oh and I still dream of their mate alfajors!
Comment from Hotel Management
4 Dec 2024 by Guest Experience Team, Hotel Management
Dear Lorena,Thank you for your wonderful feedback. We are delighted to hear that you had a lovely stay at Overo Lodge & Selva. It's great to know that you appreciated our room service, the complimentary late check-out, and the convenience of arranging transportation and laundry services through our front desk.We are especially thrilled that you enjoyed our mate alfajores! Your satisfaction is our top priority, and we look forward to welcoming you back for another memorable stay.Best regards,
by A verified traveler
Posted 3 Dec 2024
These really are lodges in a jungle.They are ideal for self catering as fully equiped. Breakfast is brought over to your chalet. It is isolated so you need taxis or your own vehicle to go anywhere
Comment from Hotel Management
4 Dec 2024 by Guest Experience Team, Hotel Management
Dear Anthony,Thank you for your feedback. We are delighted to hear that you enjoyed the unique jungle setting. It's great to know that you appreciated the convenience of having breakfast delivered to your chalet.We understand that our location requires transportation, and we appreciate your understanding. We hope the tranquility and natural beauty of our surroundings made up for the need to use taxis or your own vehicle.We look forward to welcoming you back to Overo Lodge & Selva in the future.Best regards,
by A verified traveler from Fairfield
Posted 29 Nov 2024
Excellent place to stay in Iguazu. We will come back, highly recommended!
Comment from Hotel Management
30 Nov 2024 by Guest Experience Team, Hotel Management
Dear Dimitri,Thank you very much for taking the time to share your experience at Overo Lodge & Selva. We are delighted to hear that you enjoyed your stay and that our services and amenities met your expectations.We strive to offer a unique and memorable experience to all our guests, and your kind words are a great motivation for our team. We look forward to welcoming you again in the future and continuing to provide you with unforgettable moments in the heart of nature.Best regards, Overo Lodge & Selva
by A verified traveler
Posted 22 Oct 2024
Comment from Hotel Management
25 Nov 2024 by Guest Experience Team, Hotel Management
Dear Robert,We are incredibly grateful for your excellent feedback! It’s wonderful to hear that you had such a positive experience during your stay with us. Your kind words inspire us to continue delivering outstanding service.We look forward to welcoming you back soon.Best regards, Overo Lodge Team
by A verified traveler
Posted 19 Oct 2024
Comment from Hotel Management
25 Nov 2024 by Guest Experience Team, Hotel Management
Dear Catriona,Thank you so much for your excellent feedback! We are thrilled to hear that you had a wonderful stay with us. Your kind words are greatly appreciated and motivate us to continue providing exceptional service.We look forward to welcoming you back in the future.Best regards, Overo Lodge Team
by A verified traveler
Posted 14 Oct 2024
Did not find our reservation and said it was canceled
Comment from Hotel Management
25 Nov 2024 by Guest Experience Team, Hotel Management
Dear Li,We sincerely apologize for the inconvenience you experienced with your reservation. This is not the standard of service we strive to provide. We understand how frustrating this situation must have been and we are taking immediate steps to ensure it does not happen again.Please contact us directly so we can assist you further and make amends for this issue. We hope to have the opportunity to welcome you back and provide you with a seamless experience.Best regards, Overo Lodge Team
