Ratings based on 35 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Mar 2020 on Orbitz
by A verified traveler
Iguazu 2020
Posted 31 Jan 2020 on HotelsThis is a NO FRILLS Mom and Pop Hotel (2 stars). The room are bare with a comfortable bed and mini fridge. Cable TV was sporadically, no phone, closet or dresser for your clothes. The AC worked fine. The pool was clean. The breakfast consisted of coffee/tea, 1 media luna and 1 bread per person. There were some sugary cereals and milk but NO FRUIT or yogurt. If you are used to American hotels, you probably will be disappointed. If you want to save money and have a clean and comfortable place to sleep after your excursions as a solo traveler, you can't beat the price and location. Everything is walking distance
by A verified traveler
Posted 14 Dec 2019 on Hotels
We don’t speak much Spanish, so it was helpful that the guy that checked us in spoke some English. He was very friendly and took the initiative to tell us about different points of interest in the area, transportation options, etc., without us even asking.
The free daily breakfast, location of the hotel, and daily cleaning of the room were all pluses and much appreciated. The service was overall was pretty good. They were always willing to help, but there were communication barriers because of our inability to speak Spanish. This is not their fault, this is ours.
The only real drawbacks are: it’s the quality of a hostel, not a hotel, so keep this in mind if booking here. Also, the WiFi in the rooms are weak, but it works great in the lobby and common areas.
Comment from Hotel Management
5 Jan 2020 by anonimo, Hotel Management
The hotel is less than 5 minutes away, the same depends a lot on how the guest walks and the airport is 25 minutes away, the same is always detailed when talking with the guest. Regarding the language, you are in Argentine territory, where Spanish is spoken, the staff advises in English when necessary and helps you in everything that may be useful. Cleaning is done every day, many times it happens that when the maid knocks on the door for cleaning or they do not attend or leave everything in bed and obviously for security reasons the maid does not want to clean but only in that case and the wifi if we have a high occupancy, it is very likely that the connection is weak. You went to a family hotel, not 5 stars, that's why the price.
by A verified traveler
Posted 25 Nov 2019
If you are not expecting luxury it is very nice stay.
by A verified traveler from San Francisco
Posted 23 Nov 2019
Room had a fridge and there was a heatwave while I was visiting, so that was helpful. 3 blocks to the bus station if you are planning to go anywhere else.
by A verified traveler from Albany, OR
Posted 23 Aug 2019
With a somewhat ramshackle layout suggestive of expansions over the years, the building has a unique charm. Only three easy blocks from the central transit terminal and nightlife, it was mostly quiet and cool both in the rooms and by the pool. It was not perfect. Several of the fixtures in the bathroom were broken and the mini-fridge was in poor repair. But as a comfortable place to rest between my adventures in the area on foot and by bus it exceeded every expectation and the staff was unfailingly polite even when a language barrier limited conversation.
Comment from Hotel Management
19 Oct 2019 by Cecilia, Hotel Management
Gracias por elegirnos y muchas gracias por sus comentarios y recomendaciones nos ayudan a crecer. Saludos
by A verified traveler
Posted 14 Aug 2019 on Hotels
by A verified traveler
Posted 5 May 2019
Very helpful staffs. Airport pickup and drop off was very easy
by A verified traveler from Croatia
Posted 9 Nov 2018
As the stuff doesn't talk much english, they were very helpfull and tried very hard to understand my average spanish.
by A verified traveler
excelente!
Posted 24 Feb 2021 on Hotelsexcelente lugar y muy cordiales el personal del hotel
Comment from Hotel Management
2 Mar 2021 by Mariela, Hotel Management
Siempre los estaremos esperando en La Familia hotel
La puerta a a su segundo hogar.
