Ratings based on 58 Verified Reviews
4.1 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Nov 2024
We loved our stay here, staff were friendly, it was a great location with a nice walk to the beach and the studio we stayed in was lovely. Outside area was also great with lots of places to lay around the pool. Our only tiny negative was a humming noise inside the studio throughout the night which was a little annoying but we were told it always happens, otherwise everything perfect!
by A verified traveler
Posted 8 Oct 2024
The good things:
Great location ( beach, other hotels, transport)
Safe
Plenty of parking
Clean
The room has basic necessities
Room tidy-up every 2 days
We were not so happy with:
Only 1 member of staff was friendly, others were borderline rude and not helpful at all.
Coffee machine in the room uses capsules that are not being sold at the hotel. The last thing we wanted in the morning was to run around the neighbourhood in search of the supermarket that sold coffee capsules.
There is no dish soap or a sponge to do dishes.
There is not even salt or pepper.
by A verified traveler
Posted 22 Jul 2024
really enjoyed my stay - pristine, quite, modern, sleek, great pricing, next to some outstanding beaches
by A verified traveler
Posted 21 Jul 2024
A well run, modern property within easy walking distance of the town. Nice pools and a general relaxed atmosphere around the place. Recommended.
by A verified traveler
Posted 19 Jul 2024
We weren’t happy with our room. We complained to reception and she was not interested to help or change our room
The cleaners were noisy most mornings and we had our beds changed and room cleaned once in 7 days
by A verified traveler
Posted 5 Jul 2024
Great apartments with excellent facilities. Two good sized pools, lovely complex. Staff were super friendly. The apartments are in an excellent location, close to the beach, main bus route and there is ample parking if you choose to have a car. Will definitely be staying here again.
by A verified traveler
Posted 11 Jun 2024
Lovely apartment off the main area of restaurants so really nice, quiet and relaxed. Whilst still only being a short walk away.
Apartment was lovely, m beds comfy, clean. Had all the amenities we needed.
by A verified traveler
4 out of 5
Posted 24 Sep 2022 on HotelsGreat accommodation and location.
Let down by poor communication by the administrative staff. Our requests for an iron and an electric fan were met with indifference. Never got that help. In addition,
being charged for a key safe for valuables was a new experience. It is normally an integral part of the service. Never been charged for that until now.
However, all-in-all we considered that the apartment was a real gem with all good facilities including the swimming pool.
by A verified traveler
Posted 24 Jul 2022 on Hotels
Comment from Hotel Management
26 Jul 2022 by José Manuel, Hotel Management
We really appreciate you taking the time to share your feedback about your recent stay at CABOT Las Velas.
We would like to welcome you back soon.
All the best.
José Manuel (manager at CABOT Las Velas)
by A verified traveler from DAVENPORT
Posted 29 May 2022
The smell on the room are so old and have a lot of spider
Comment from Hotel Management
30 May 2022 by José Manuel, Hotel Management
First of all, our thanks for the proactive way and for the time you put into sending your comments, which deserve the best of our attention.
We take note of all the feedback and will take it into account for future improvements.
We hope to see you soon and you can see that we have been able to improve.
Best regards
José Manuel (manager at CABOT Las Velas)
