Be Live Experience Orotava Reviews, Deals & Photos 2025

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Hotel in Puerto de la Cruz with a fitness center and a 24-hour front desk

Choose dates to view prices

Dates

January 2025

February 2025

Minibar, desk, free WiFi, wheelchair access

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar

All inclusive

Pool

Gym

Laundry

Housekeeping

P7,057 total

includes taxes & fees

Jan 30 - Jan 31, 2025

Room options

All rooms

1 bed

2 beds

3+ beds

Showing 12 of 12 rooms

Double Room, Sea View (3 Adults)

Highlights

Balcony

Air conditioning

Hair dryer

Private bathroom

Minibar

Satellite channels

Desk

30 sq m
Sleeps 3
1 Double Bed OR 2 Twin Beds

Standard Double Room (2 adults and 1 child)

Highlights

Balcony

Air conditioning

Hair dryer

Private bathroom

Minibar

Satellite channels

Desk

30 sq m
Sleeps 3
1 Double Bed OR 2 Twin Beds

Standard Double Room (3 adults)

Highlights

Balcony

Air conditioning

Hair dryer

Private bathroom

Minibar

Satellite channels

Desk

30 sq m
Sleeps 3
1 Double Bed and 2 Twin Beds

Double Room, Sea View (2 Adults)

Highlights

Balcony

Air conditioning

Hair dryer

Private bathroom

Minibar

Satellite channels

Desk

30 sq m
Sleeps 3
1 Double Bed OR 2 Twin Beds

Standard Double Room, Partial Sea View

Highlights

Balcony

Air conditioning

Hair dryer

Private bathroom

Minibar

Satellite channels

Desk

30 sq m
Partial sea view
Sleeps 3
1 Double Bed OR 2 Twin Beds

Standard Room, Partial Sea View (3 adults)

Highlights

Balcony

Air conditioning

Hair dryer

Private bathroom

Minibar

Satellite channels

Desk

30 sq m
Partial sea view
Sleeps 3
1 Double Bed OR 2 Twin Beds

Standard Room, Partial Sea View (2 adults and 1 child)

Highlights

Balcony

Air conditioning

Hair dryer

Private bathroom

Minibar

Satellite channels

Desk

30 sq m
Partial sea view
Sleeps 3
1 Double Bed OR 2 Twin Beds

Standard Double or Twin Room

Highlights

Balcony

Air conditioning

Hair dryer

Private bathroom

Minibar

Satellite channels

Desk

30 sq m
Sleeps 3
1 Double Bed OR 2 Twin Beds

Single Room

Highlights

Balcony

Air conditioning

Hair dryer

Private bathroom

Minibar

Satellite channels

Desk

25 sq m
Sleeps 1
1 Twin Bed

Double Room, Sea View (2 Adults and 1 Child)

Highlights

Balcony

Air conditioning

Hair dryer

Private bathroom

Minibar

Satellite channels

Desk

30 sq m
Ocean view
Sleeps 3
1 Double Bed OR 2 Twin Beds

Standard Single Room, Partial Sea View

Highlights

Balcony

Air conditioning

Hair dryer

Private bathroom

Minibar

Satellite channels

Desk

25 sq m
Partial sea view
Sleeps 1
1 Twin Bed

Double Room, Sea View (Single Use)

Highlights

Balcony

Air conditioning

Hair dryer

Private bathroom

Minibar

Satellite channels

Desk

30 sq m
Sleeps 1
2 Twin Beds OR 1 Double Bed

Similar properties

Pool

Breakfast included

All inclusive

Kids pool

P7,599 total

includes taxes & fees

Jan 7 - Jan 8, 2025

About the neighborhood

Avenida Aguilar y Quesada, 3, Puerto de la Cruz, Tenerife, 38400

What's nearby

Lago Martianez Swimming Pools - 7 min walk
La Paz Lookout - 10 min walk
Plaza del Charco - 11 min walk
Taoro Park - 14 min walk
Loro Park - 4 min drive

Getting around

Tenerife South Airport (TFS) - 59 min drive

Restaurants

‪Bar el Camino - ‬2 min walk
‪Zicatela - ‬4 min walk
‪Apricot - ‬13 min walk
‪Vinoteca Con Pasión - ‬5 min walk
‪Cafeteria Mini Golf - ‬11 min walk

About this property

Be Live Experience Orotava

Upscale hotel in the city center

A terrace, dry cleaning/laundry services, and car rentals on site are just a few of the amenities provided at Be Live Experience Orotava. The on-site local cuisine buffet restaurant, La Cascada Buffet, offers breakfast, lunch, and dinner. In addition to a bar and a gym, guests can connect to free in-room WiFi.

You'll also enjoy perks such as:

An outdoor pool with sun loungers
Multilingual staff, luggage storage, and a billiards/pool table
Meeting rooms, concierge services, and a banquet hall
An elevator, tour/ticket assistance, and a 24-hour front desk

Room features

All 236 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and safes.

More conveniences in all rooms include:

Bathrooms with bathtubs and hair dryers
TVs with satellite channels
Balconies, daily housekeeping, and desks

All inclusive details

All-inclusive room rates at Be Live Experience Orotava are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, German, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Onsite parking options include a garage

Food and drink

A bar/lounge
A restaurant
Snack bar/deli

Restaurants on site

La Cascada Buffet
La Rotonda

Things to do

Billiards/pool table
Gym
Indoor pool
Outdoor pool

Conveniences

24-hour front desk
Laundry facilities
Luggage storage

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Business services

Conference center (6,456 square feet of space)
Meeting rooms

Outdoors

Pool loungers
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Grab bar near toilet
Wheelchair accessibility

Banquet hall
Designated smoking areas

Room amenities

Bathroom

Bathtub
Hair dryer
Private bathroom
Towels provided

Entertainment

TV with satellite channels

Food and drink

Minibar

Air conditioning
Desk
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 60 per day

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

In-room safe fee: EUR 3.00 per day
Rollaway bed fee: EUR 60 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31

Property is also known as

Be Live Orotava

Be Live Orotava Hotel

Be Live Orotava Hotel Puerto de la Cruz

Be Live Orotava Puerto de la Cruz

Be Live Experience Orotava Hotel Puerto de la Cruz

Be Live Experience Orotava Hotel

Be Live Experience Orotava Puerto de la Cruz

Be Live Experience Orotava

Orotava Palace Hotel

Be Live Experience Orotava Tenerife/Puerto De La Cruz

Be Live Experience Orotava Hotel

Be Live Experience Orotava Puerto de la Cruz

Be Live Experience Orotava Hotel Puerto de la Cruz

Frequently asked questions

Does Be Live Experience Orotava have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Be Live Experience Orotava?

As of Dec 31, 2024, prices found for a 1-night stay for 2 adults at Be Live Experience Orotava on Jan 30, 2025 start from P 6,594.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Be Live Experience Orotava pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Be Live Experience Orotava?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Be Live Experience Orotava?

Check-out is at noon.

Are there all-inclusive benefits at Be Live Experience Orotava?

Some rate plans available at this property are all-inclusive.

Where is Be Live Experience Orotava located?

Located in the heart of Puerto de la Cruz, this hotel is within a 5-minute walk of Martianez Shopping Centre, Playa Martianez, and San Telmo Promenade. Sitio Litre Garden and Playa de San Telmo are also within 10 minutes.

Be Live Experience Orotava Reviews

7.6

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

10/10 Excellent

James

Jan 15, 2024

Stayed 2 nights in Jan 2024

6/10 Okay

Ewan

Traveled with partner

Jan 2, 2024

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

Dated property seriously in need of rennovation, adequate for needs, but should drop any pretence to be 4*. Wide breakfast selection, but quality is poor. Location however is fantastic.

Stayed 7 nights in Dec 2023

6/10 Okay

Christopher

Traveled with partner

Dec 20, 2023

Liked: Cleanliness, staff & service, amenities

The property is in the best location being in the center of town and around 500m from the beach and around 40m from a large groceries shop. It is a very quiet area with great great landscaping theoughout the road. The staff are extremely helpfull and friendly during food service. The only let down was the food on the weekend , and it is a little run down in upper communal areas. For the the price you pay per night , it can not be beaten , we enjoyed our stay here and would happily stay again.

Stayed 9 nights in Dec 2023

4/10 Poor

ANAND

Mar 31, 2023

Disliked: Amenities

Management is greedy. Safes are already in the rooms. Yet they charge for their use. They charge for changing towels. These are hidden charges. No amenities whatsoever. No tea coffee making facilities. They won't even lend a kettle. Staff is courteous but not helpful. Breakfast buffet has many things; none tasty. They don't even make omlette.

Stayed 5 nights in Mar 2023

10/10 Excellent

Martin

Jan 31, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, breakfast good. Rooms nice and with balcony.

Stayed 2 nights in Jan 2023

10/10 Excellent

Verified traveler

Dec 5, 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 10 nights in Nov 2021

4/10 Poor

Verified traveler

Business traveler

Nov 23, 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The location was great, friendly staff, and the breakfast buffet had a great selection. The only negative I have was the wifi. My entire stay my connection was going in and out and when it was connected it was very slow (5.8 mpbs download and 0.9 mpbs upload). Very hard to work with unreliable internet which made my stay difficult.

Stayed 5 nights in Nov 2021

2/10 Terrible

Verified traveler

Feb 24, 2020

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The restaurant is in the basement and is filled with smoke due to insufficient ventilation. The food is worse then in any basic road side cafe. The mattress is lined with waterproof sheets, feels disgusting. It's outdated and needs a complete overhaul and refurbishment.

Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with partner

Jan 21, 2020

Liked: Cleanliness, staff & service, amenities

The floors deco could do with an upgrade, also the beds were not that comfortable & mattresses needs upgrading.

Stayed 7 nights in Jan 2020

2/10 Terrible

Verified traveler

Traveled with family and small children

Aug 29, 2019

Disliked: Staff & service, amenities, property conditions & facilities

This IS NOT a 4 star hotel. Not even close!! This is a dated and tired hotel with very poor facilities. The rooms are not anything like the pictures that are used to advertise this hotel and are very basic. The buffet food is basic to say the least. Very small selection and what there is is often cold and tepid. Most families i watched and spoke to struggled to find their kids anything to eat after a day or so. One family even resorted to eating at burger king across the road every day! The pool area is ok but there is virtually no entertainment for kids apart from 1 or maybe 2 short games of table skittles or aqua aerobics. The staff are very rude and are happy to keep you waiting at the pool bar so they can disappear into a stock room and chat on the phone. The only exception to this is Toni, an older guy, as when he is on the pool bar he cant do enough for you. After a week we really couldnt face this hotel anymore so i booked and paid for a seperate hotel via a different website and we moved to Costa Adeje for the last 3 days. The other issue you have when booking via expedia is you have no rep or support whilst in resort so when i complained to the hotel reception on the day we booked out we were told we needed to take our complaint up with expedia once we got home!!! The guy on reception was so rude to us and laughed at us when we said we were moving hotels. I would rate this hotel as a 2.5 star hotel at best. Do yourself a favour and book somewhere else!!!

Stayed 11 nights in Aug 2019

10/10 Excellent

Kirill

Jun 24, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with group

May 28, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Top value for money 3 min from the beach surrounded by shopping and cafes larger rooms vast assortment at meals and across the street from a supermarket. What more could anyone need?

Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

May 15, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with group

May 12, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely outstanding value for money, very close to the beach, across the street from a shopping centre, pool area, larger rooms, and huge choices at meal times. Nothing else in this area comes with better value.

Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Apr 3, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Very good hotel, clean and quiet. Central, walking distance to everything. Very helpful and positive staff :) Good food. Have vegetarian choises, not much food for vegans.

Stayed 1 night in Apr 2019

10/10 Excellent

Cristian

Mar 18, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great quality for the money

We stayed here for 2 nights in march and it was a very good choice . The hotel is located close to all the restaurants and shops and also close to the beach. The staff was good especially Sara who was very helpful and welcomingand gave us a room on the corner with a great view. The breakfast and dinner had a good variety of foods and drinks and were ok, but not great. We had to pay for a beer and a orange juice at dinner which was a bit odd.The beds were great, very comfortable with the mattress on the hard side . The parking was behind the hotel, had direct acces in it and costed around 12 euros per day. All in all a good quality/money report.

Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Mar 11, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderfully located and well run. Clean, safe, across the street from a Mercadona supermarket with amazing food choices. Have been to this hotel three times and will return

Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Traveled with family

Mar 10, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel; thoroughly enjoyed my stay there. The food was good quality with a wide selection, the staff at reception were always on hand to help and offer advice, and the rooms were extremely comfortable and cosy. Great location as well; walking into Peurta de la Cruz takes only a few minutes - it’s a very well kept town with lots to do and plenty of places to eat.

Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveler

Mar 5, 2019

Liked: Cleanliness, staff & service, amenities

Unbeatable value for money sizeable rooms located a 2 min walk to the waterfront promenade and outstanding choices at meal times

Stayed 3 nights in Mar 2019

8/10 Good

Andrew D.

Feb 28, 2019

Loved every minute

Such a nice hotel we decided to stay with the same chain for our last week in Adeje and it is even better

Stayed 6 nights in Feb 2019

10/10 Excellent

Verified traveler

Feb 21, 2019

Stayed 6 nights in Feb 2019

8/10 Good

Verified traveler

Feb 11, 2019

Liked: Cleanliness

Disliked: Amenities

Free WiFi - is So bad it is NOT WORTH considering, you cant do anything at all with it! they have a Premium Wif fi that you pay for at 5 -10 euro a day which I did not bother to try and was expecting Free WiFi that worked! Large Air con fan/Cover was hanging down from the roof, look like it could fall out of the ceiling. Breakfast was OK but bacon was not crispy and dripping in grease, the scrambled egg was runny and mushy, there was no TOAST on offer, the cofee was nice from a coffee machine that you would possibly see at an airport that you put coins in. Power points in the hotel room are badly placed, no power points near the mirror in the bedroom area but instead the power points are put under the TV or one nexto the bed, however if you want to do your hair in front of a mirror you have to stand in the bathroom as there is a power point nexto the mirror in the bathroom. If your hotel room is facing the road and shops it will be very noisy at night, you will hear some strange train, bikes, cars, all through the night right up until 5am... Room Fridge is not good, it is very small and not cold enough if you want to use it for drinks. The bed was fantastic and the pillows also, I also found a high quality blanket in the large storage by the door with a spare pillow if needed.

Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Traveled with family and small children

Feb 2, 2019

Liked: Cleanliness, staff & service

Staff and location excellent. Outdoor pool not heated (like most of Tenerife), so it is unusable. Buffet meals better than similar hotels - lots of variety and fresh, healthy food options. Overall great hotel for the price we paid.

Stayed 1 night in Jan 2019

4/10 Poor

Verified traveler

Feb 1, 2019

Liked: Cleanliness, staff & service, room comfort

Disliked: Property conditions & facilities

Hotel was good .Pool are was being maintained.Pool was closed most time we were there .Emailed the company thinking maybe we would get some kind compensation as this main reason for booking hotel they were not interested.

Stayed 7 nights in Jan 2019

8/10 Good

Jean

Dec 3, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and nice place to stay The only problem it’s the free Wi-Fi it’s doesn’t work The rest it’s great staffs, food, place, etc...

Stayed 7 nights in Nov 2018

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Be Live Experience Orotava

Choose dates to view prices

Photo gallery for Be Live Experience Orotava

Reviews

Good

Popular amenities

Room options

View all photos for Double Room, Sea View (3 Adults)

Double Room, Sea View (3 Adults)

Highlights

View all photos for Standard Double Room (2 adults and 1 child)

Standard Double Room (2 adults and 1 child)

Highlights

View all photos for Standard Double Room (3 adults)

Standard Double Room (3 adults)

Highlights

View all photos for Double Room, Sea View (2 Adults)

Double Room, Sea View (2 Adults)

Highlights

View all photos for Standard Double Room, Partial Sea View

Standard Double Room, Partial Sea View

Highlights

View all photos for Standard Room, Partial Sea View (3 adults)

Standard Room, Partial Sea View (3 adults)

Highlights

View all photos for Standard Room, Partial Sea View (2 adults and 1 child)

Standard Room, Partial Sea View (2 adults and 1 child)

Highlights

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Highlights

View all photos for Single Room

Single Room

Highlights

View all photos for Double Room, Sea View (2 Adults and 1 Child)

Double Room, Sea View (2 Adults and 1 Child)

Highlights

View all photos for Standard Single Room, Partial Sea View

Standard Single Room, Partial Sea View

Highlights

View all photos for Double Room, Sea View (Single Use)

Double Room, Sea View (Single Use)

Highlights

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About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Be Live Experience Orotava

All inclusive details

Languages

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Conveniences

Guest services

Business services

Outdoors

Accessibility

More

Room amenities

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types